Doggy Market

All the info that the customer says wasn't mentioned is well communicate in our return policy which is also being printed and attached to the package.We don't accept returns of used items due to hygene reasons and anyway all returns doesn't include shipping fees.Link to our return policy: [redacted] Returns, Refund And Shipping PolicyChanges of your order and cancellation/refund requests are accepted in hours only since order been placed (processing time).After hours cancellation/refund requests won't be accepted.If you are not satisfied with your product or our services you may return goods purchased from us for a refund or an exchange within days upon receipt to the following address:DoggyMarket - Direct Outbound [redacted] ***Please add to the package your name, Order# and instructions (e.g refund reason, desired size/color for replacement, etc.)We will refund full amount, not including shipping costs, once the package arrived our warehouse and verified it's in unused condition and in original package.Please note - only unused items which were shipped back in original package will be refund/replaced!Products which weren't eligible for refund/exchange would not be shipped back to the customerThe above is due to hygiene reasonsPlease make sure to measure your item and dog before using it, used item will not be accepted for refund/exchange.All packages have been checked before they ship out from our warehouse ,if your package has been damaged in transit please contact us and inform us about the issue.An item that was discovered to be defective upon receipt can be replaced with the same model only but can be switched to different size/colorShipping on all return for refund items is at the expense of the buyerWe are shipping to more than countries including the US, Canada, UK, EU and Australia.Our estimated delivery time is varies, depend on the locationPlease expect 14-days delivery time.On free items please expect longer delivery time that can be up to days.If you have any questions or concerns about your order please email us at [redacted]

All the info that the customer says wasn't mentioned is well communicate in our return policy which is also being printed and attached to the package.We don't accept returns of used items due to hygene reasons and anyway all returns doesn't include shipping fees.Link to our return...

policy: [redacted]  Returns, Refund And Shipping PolicyChanges of your order and cancellation/refund requests are accepted in 24 hours only since order been placed (processing time).After 24 hours cancellation/refund requests won't be accepted.If you are not satisfied with your product or our services you may return goods purchased from us for a refund or an exchange within 14 days upon receipt to the following address:DoggyMarket - Direct Outbound[redacted]Please add to the package your name, Order# and instructions (e.g refund reason, desired size/color for replacement, etc.)We will refund full amount, not including shipping costs, once the package arrived our warehouse and verified it's in unused condition and in original package.Please note - only unused items which were shipped back in original package will be refund/replaced!Products which weren't eligible for refund/exchange would not be shipped back to the customerThe above is due to hygiene reasons. Please make sure to measure your item and dog before using it, used item will not be accepted for refund/exchange.All packages have been checked before they ship out from our warehouse ,if your package has been damaged in transit please contact us and inform us about the issue.An item that was discovered to be defective upon receipt can be replaced with the same model only but can be switched to different size/color. Shipping on all return for refund items is at the expense of the buyer. We are shipping to more than 35 countries including the US, Canada, UK, EU and Australia.Our estimated delivery time is varies, depend on the location. Please expect 14-28 days delivery time.On free items please expect longer delivery time that can be up to 40 days.If you have any questions or concerns about your order please email us at [redacted]