Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I did not see the message from 07/24/that you were seeking my input on the resolved matterDoheny’s did indeed contact me and I am satisified with their resolutionI worked with Stephanie and she was amazingSarah [redacted]
Hello, In response to the customer’s rejection of our reply; we again apologize for any inconvenience Again, our representatives are all trained to provide realistic and accurate delivery time frames to the customers they speak to, and we have addressed this issue internally with the representative this customer spoke with We would like to reiterate that this was a case of human error and in no way intentional Sincerely, ________________________________________________________________________________...⇄ Nancy [redacted] | Customer Care Manager | [redacted] 51st Street | Kenosha, WI (: 262-605-Ext| Ê: 262-605-*: [redacted]
Good Afternoon, We have spoken with this customer regarding the issue she outlines in her complaint The order was initially authorized for the full amount, however only the amount for the items shipped was captured leaving the $available for her to utilize elsewhere We apologize that she was not notified that the item in question was on back order, however we would have had no way of knowing that this was a gift card of any sort We have provided the customer with a merchandise credit of $to be used on a future purchase with no expiration date The customer has indicated that she is satisfied with this resolutionSincerely, ________________________________________________________________________________...⇄ [redacted] [redacted] * [redacted] *** [redacted] *** *** * [redacted] ** [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I did not see the message from 07/24/that you were seeking my input on the resolved matterDoheny’s did indeed contact me and I am satisified with their resolutionI worked with Stephanie and she was amazingSarah [redacted]
Hello, In response to the customer’s rejection of our reply; we again apologize for any inconvenience Again, our representatives are all trained to provide realistic and accurate delivery time frames to the customers they speak to, and we have addressed this issue internally with the representative this customer spoke with We would like to reiterate that this was a case of human error and in no way intentional Sincerely, ________________________________________________________________________________...⇄ Nancy [redacted] | Customer Care Manager | [redacted] 51st Street | Kenosha, WI (: 262-605-Ext| Ê: 262-605-*: [redacted]
Good Afternoon, We have spoken with this customer regarding the issue she outlines in her complaint The order was initially authorized for the full amount, however only the amount for the items shipped was captured leaving the $available for her to utilize elsewhere We apologize that she was not notified that the item in question was on back order, however we would have had no way of knowing that this was a gift card of any sort We have provided the customer with a merchandise credit of $to be used on a future purchase with no expiration date The customer has indicated that she is satisfied with this resolutionSincerely, ________________________________________________________________________________...⇄ [redacted] [redacted] * [redacted] *** [redacted] *** *** * [redacted] ** [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***