Sign in

Dohrn Transfer

Sharing is caring! Have something to share about Dohrn Transfer? Use RevDex to write a review
Reviews Dohrn Transfer

Dohrn Transfer Reviews (3)

Damaged package claim not processed plus bogus residential fee
On 04/06/2018, we shipped a business-to-business package with Dohrn Transfer through *** We paid the $freight fee
The package was delivered and we discovered an error on our endTwo packages went out that day from our place, and the shipping labels were put on the wrong packagesOur customer let us know he received the wrong unit so we arranged a return shipment and we refunded the customer
My customer took photos of the package before Dohrn picked it up for return back to us On 04/17/2018, the package was picked up from our customer When it arrived at our place days later, it had concealed damage below the plastic wrap and underneath where Dohrn damaged the pallet and the unit where it connected to the pallet
We immediately notified freightquote.com and they told us to file a claim with the carrier We immediately filed a claim and sent photos
I called Dohrn several days later

Dohrn promised 1-day delivery from Walcott, IA to Sioux City, IA Pallet was shipped on 6-12-2017, it is now 6-16-(9:45am) still undelivered
Dohrn promised 1-day delivery from Walcott Iowa to Sioux City IowaPallet was shipped on 6-12-2017, and as of 6-16-(9:50am) the pallet still has not been delivered
On 6-14-at 4:00pm I called Dohrn to ask why pallet had not been deliveredI was told that they attempted to deliver on 6-13, but driver was late so he went back to terminal I explained that pallet still had not been delivered on 6-14-I asked "If you blew the delivery on 6-13, why wouldn't you make the delivery the FIRST THING IN THE MORNING on 6-14?" (silence)I then told gal that this pallet must be delivered 6-15-2017, NO EXCUSES
So now it is 6-16-2017, and pallet still has not been delivered Utter incompetence - and/or lack of concerneither of which should signal to potential customers to look elsewhere for a different freight company

Complete failure from this company They failed to deliver the items I had ordered when promised and a supervisor followed up and kindly worked to get it delivered The item arrived smashed to pieces I had to wait and reorder from the company while the claim is filed against Dohrn Transfers and now once again they have failed to follow through delivering the item When calling I get nothing but "Maybe tomorrow" I have had to delay opening my new business and then now have had to open as best I can with what I could I am appalled at the lack of ability to follow through on even the simplest promise to deliver on time and that my item is just "sitting" miles away

Check fields!

Write a review of Dohrn Transfer

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Dohrn Transfer Rating

Overall satisfaction rating

Address: 625 3rd Ave, Rock Island, Illinois, United States, 61201-8351

Phone:

30 0 0
Show more...

Web:

This website was reported to be associated with Dohrn Transfer.



Add contact information for Dohrn Transfer

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated