I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
First
of all, MrMumpower states that “we spoke for nearly minutes.” The fact is MrMumpower did all the speaking
and basically rambled on, not allowing me to ask any questions
or get any information. He seems to have
used what he learned in his Business classes to manipulate his customers into
believing his lies
Mr
Mumpower states that I never said I wanted a 100% ram. However, I did tell him I wanted a “PUREBRED”
and I quote purebred meaning PURE OF ONE BREED per my email. Second, MrMumpower never told me that this
ram would only be registerable as 50% Katahdin OR THAT HIS OFFSPRING WOULD NOT
BE REGISTERABLE AS 100%, AN IMPORTANT DETAIL TO LEAVE OUT!
The
fact is I did give him the correct address as my PO Box has never had any
problems with any other registry including the *** *** *** ***,
a well-known organization. If Mr
Mumpower would have been organized and shown me the registration application
and the parents papers the day I picked up the ram lamb I would have seen that
he was only 50%. But instead he hid the
papers and this information from me until after he had received the money and I
had driven over four hours
He
states that anyone “running a registered sheep business KNOWS that a Registered
ram does not come at this price tag.”
Well if that were the case, I wouldn’t have been able to purchase three 100%
registered ewes I have for $each.
Lastly, if MrMumpower is selling the so-called story he claims to Ms
***, I AM MORE THAN HAPPY to forward the actual emails in which I
requested a PUREBRED RAM if she wants to contact me.
The
extra money I requested was for transportation and feed costs for the month,
which I broke down in my email request.
I do not recommend anyone deal with this man for the purchase of
ANYTHING unless you plan on being deceived.
I
am asking for a full refund and my expenses from this transaction which now
total around $400.
Regards,
*** ***
First and foremost, I'd like to say that I will address each and every concern Miss *** had listed in her complaint, one by one. Miss *** spoke with my in the first few months of the year (Febuary/March) when I had made initial postings to begin advertising our Lamb Crop that
shortly thereafter begun lambing in Middle-MarchWhen we first spoke on the phone, we spoke for nearly minutes discussing what I had, and what would be availableShe also stated that she was on a budget, and wanted her ram for no more than dollars, so I matched her request, and sold the ram for dollars and that I would go through the registration process for an additional 25, totaling the cost of her ram at dollarsANYONE running a registered sheep business KNOWS that a Registered ram does not come at this price tagI sought after *** *** who I am very grateful was my mentor when I begun sheep farmingI asked for a statement from her regarding the first portion of Miss ***'s statement regarding her complaint. ***'s statement below identifies the trouble that Miss *** had when she was contacting me, in the fact that her terminology was not supported by the registry as to what EXACTLY she wanted, and was looking for. To close out the portion of complaint regarding registration, *** never once stated she wanted a "100%" ram, this would be the case had she have known what was going on. After she purchased this ram on 5/27/that day I paid for the registration and transfer of papers to her nameI gave ample time for the registry to send the papers, I emailed them after about 2-weeks and no registration papersI then got the response shortly thereafter that I have included below(I deleted the name of another farm for the purpose of their privacyI had also requested the papers and the transfer to them, which they had already received). The original address she had given me was not correctSo as she bashed us for the delay in the papers on her ram, I was working with the registry to get them to her as soon as possible, but she chose not to believe me. *** requested a almost rude request that she wanted nearly dollars more than the cost of the ramincluding additional fees for the "cost of her time in e-mails" but yet here we both are spending both of our time submitting complaints, and me respondingShouldn't I send an invoice for my time in this case?This has been the entire story line in this dealing with Miss ***I gave her the opportunity for me to take my time, and my dealings to send the ram to *** *** *** *** along with the rams in which I sent of my own, which she did not accept. I would like to say that the many positive experiences, buying and selling that has went on at Mumpower Hills Farm does outweigh this first negative that led to a complaintWe look forward to the dealings in the future and thank all who have worked with us and continue to do so. Thanks,Gray MumpowerMumpower Hills Farm
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
First
of all, MrMumpower states that “we spoke for nearly minutes.” The fact is MrMumpower did all the speaking
and basically rambled on, not allowing me to ask any questions
or get any information. He seems to have
used what he learned in his Business classes to manipulate his customers into
believing his lies
Mr
Mumpower states that I never said I wanted a 100% ram. However, I did tell him I wanted a “PUREBRED”
and I quote purebred meaning PURE OF ONE BREED per my email. Second, MrMumpower never told me that this
ram would only be registerable as 50% Katahdin OR THAT HIS OFFSPRING WOULD NOT
BE REGISTERABLE AS 100%, AN IMPORTANT DETAIL TO LEAVE OUT!
The
fact is I did give him the correct address as my PO Box has never had any
problems with any other registry including the *** *** *** ***,
a well-known organization. If Mr
Mumpower would have been organized and shown me the registration application
and the parents papers the day I picked up the ram lamb I would have seen that
he was only 50%. But instead he hid the
papers and this information from me until after he had received the money and I
had driven over four hours
He
states that anyone “running a registered sheep business KNOWS that a Registered
ram does not come at this price tag.”
Well if that were the case, I wouldn’t have been able to purchase three 100%
registered ewes I have for $each.
Lastly, if MrMumpower is selling the so-called story he claims to Ms
***, I AM MORE THAN HAPPY to forward the actual emails in which I
requested a PUREBRED RAM if she wants to contact me.
The
extra money I requested was for transportation and feed costs for the month,
which I broke down in my email request.
I do not recommend anyone deal with this man for the purchase of
ANYTHING unless you plan on being deceived.
I
am asking for a full refund and my expenses from this transaction which now
total around $400.
Regards,
*** ***
First and foremost, I'd like to say that I will address each and every concern Miss *** had listed in her complaint, one by one. Miss *** spoke with my in the first few months of the year (Febuary/March) when I had made initial postings to begin advertising our Lamb Crop that
shortly thereafter begun lambing in Middle-MarchWhen we first spoke on the phone, we spoke for nearly minutes discussing what I had, and what would be availableShe also stated that she was on a budget, and wanted her ram for no more than dollars, so I matched her request, and sold the ram for dollars and that I would go through the registration process for an additional 25, totaling the cost of her ram at dollarsANYONE running a registered sheep business KNOWS that a Registered ram does not come at this price tagI sought after *** *** who I am very grateful was my mentor when I begun sheep farmingI asked for a statement from her regarding the first portion of Miss ***'s statement regarding her complaint. ***'s statement below identifies the trouble that Miss *** had when she was contacting me, in the fact that her terminology was not supported by the registry as to what EXACTLY she wanted, and was looking for. To close out the portion of complaint regarding registration, *** never once stated she wanted a "100%" ram, this would be the case had she have known what was going on. After she purchased this ram on 5/27/that day I paid for the registration and transfer of papers to her nameI gave ample time for the registry to send the papers, I emailed them after about 2-weeks and no registration papersI then got the response shortly thereafter that I have included below(I deleted the name of another farm for the purpose of their privacyI had also requested the papers and the transfer to them, which they had already received). The original address she had given me was not correctSo as she bashed us for the delay in the papers on her ram, I was working with the registry to get them to her as soon as possible, but she chose not to believe me. *** requested a almost rude request that she wanted nearly dollars more than the cost of the ramincluding additional fees for the "cost of her time in e-mails" but yet here we both are spending both of our time submitting complaints, and me respondingShouldn't I send an invoice for my time in this case?This has been the entire story line in this dealing with Miss ***I gave her the opportunity for me to take my time, and my dealings to send the ram to *** *** *** *** along with the rams in which I sent of my own, which she did not accept. I would like to say that the many positive experiences, buying and selling that has went on at Mumpower Hills Farm does outweigh this first negative that led to a complaintWe look forward to the dealings in the future and thank all who have worked with us and continue to do so. Thanks,Gray MumpowerMumpower Hills Farm