Dolan Optical Company, Inc.

Our policy states that if we are not notified after 3-days of the issue, we are not able to fix it without chargeSNS nails typically last up to weeks or more depending on how much work you do with your handsThe clients service has been more than daysPlease understand we have a policy at
this shop and it is posted around the shop for the customers to read.

Hello, I did not realize about this customer complaintPlease give me sometime this week to sort this out and discuss with the owner what had happened and I will reach out to the customer as wellI apologize for the delay but I truly did not know about this situationWe will get this fix as soon
as possibleThank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? The response did not give a resolution only a response that they will talk to the owner and get back to you? Once they respond with how they would like to handle I will be able to decide if I am satisfied with the resolution
Regards,
J*** B***