Dolce Salon And Spa

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action will resolve my complaint.  For your reference, details of the offer I reviewed appear below.

I have spoken with Dolce and I am satisfied with their resolution.  I now accept their response.

Regards,

I spoke with Ms. [redacted] this afternoon. She advised me that the reason for her complaint was that she and her guest (s) were unable to receive touch up makeup services at the time of her recent service.

Additionally, Ms. [redacted] stated that she was unsatisfied with our response to...

her complaint at the time f service by offering her a $5.00 credit toward services.

In an effort to satisfy Ms. [redacted] today,  I offered to place a $50.00 credit on her Dolce account for future services. Ms. [redacted] stated that she would be satisfied with the $50.00 credit.

We appreciate having an opportunity to satisfy or client and to bring this matter to a close.

Cordially,