Dolphin Fitness Center

Review: I was a member of this gym, at their location at [redacted]. This location closed abruptly on March **, 2015. I renewed my membership on January [redacted], at a cost of $198 for a year. When they closed there was a sign posted on the door about our membership being transferred to a few other gyms, none of which were really convenient for me, and an email address to contact them. I spoke to a couple of the other gyms and they were not convenient for me, plus they were saying they would only honor a few months of my membership or that I would have to pay extra money. I emailed dolphin and I received a call from Murray, I think he was the manger of the 4th st location. He said they would refund my money, just ot send in my contract and proof of payment etc. I sent all of the information in to them and I received a refund confirmation form. I was entitled to a refund of $148.50, and the form was offering me $134.26. The form had the incorrect amount, so I emailed him again about it and he said he would talk to the people that handle the refunds. I have heard nothing from him since, despite several calls and emails.Desired Settlement: I would like a refund of the full amount owed to me.

Consumer

Response:

At this time, I have not been contacted by Dolphin Fitness Center regarding complaint ID [redacted].Sincerely,[redacted]

Review: I prepaid for annual membership on 10/**/2012 in amount $250. In March of 2013 my medical condition prevented me from being able to attend the club. I presented a note from My Doctor about it - as per contract They were supposed to reimburse pro rated balance of $250. Since then they giving me run around and do not return calls or emails. I send them written notice on 04/**/2013 with proof of Mailing and still did not get any responseDesired Settlement: $150 for Balance of Membership + 6.11 Cost of Mailing