To re-iterate what we reported 6-17-14: We received two (2) revolvers in from [redacted] Firearms on 2/13/Serial number [redacted] was shipped back on 2/20/and received by [redacted] Firearms on 2-22-This was confirmed today 6-19-by [redacted] Firearms They state the Customer requested it be put on consignment through themIt was soldThey no longer have in their possessionThis model and serial number has never been returned to us since that time Serial number 12-was repaired and shipped to [redacted] Firearms on 2-27- On August 1, we received serial number [redacted] back inIt was determined at this time per [redacted] *** that we would replace with a different model and re-imburse [redacted] for his shipping charges in the amount of $ On 8-5-model 73220, serial number [redacted] was shipped to [redacted] Firearms as a replacement for [redacted] We received an email from [redacted] on 6-15, He stated he was finally able to take it to the range that day since he hadn't been able to find proper ammunitionHe had difficulties with ejectionHe was emailed a return label on 6-17-for ***The revolver was received in todayWe will be sending him a refund for the sugested retail price of one (1) model In Summary: Two (2) firearms where received from [redacted] Firearms in February of 2013, and two (2) were returned to [redacted] Firearms in February of One (1) of those was put on consignment per the request of the Customer and sold by [redacted] Firearms One (1) firearm was returned to us from [redacted] Firearms in August of It was replaced with one (1) revolver, different model and serial as stated above The replacement (1) firearm was received in today [redacted] will be reimbursed for the one (1) firearm.As a Manufacturer of Firearms, we must adhere to strict record control according to the ATF guidelinesWe MUST have all of our facts straight as to the outgoing and incoming of all firearms
Complaint: [redacted] I am rejecting this response because: Yes the business did send me a return mailing label as they saidI have returned the [redacted] Magnum revolver to themHowever I DO NOT have in my possession either of the magnum [redacted] revolversThey kept BOTH of them and replaced them with one [redacted] model revolverI wrote to [redacted] and told him that I had filed a complaint with the Revdex.com and a short while later he phoned me and asked if I had returned the revolverI informed him that it would be sent out that very day(And it was.) He then said he would send me a check and we would part companyI agreed and he hung up on meFrom their written response to you they seem to imply that I still own one of their revolversI DO NOTI sent them BOTH in and [redacted] *** replaced them with one caliber revolverAt this time I do not have any [redacted] firearms in my possessionThey need to check their facts Sincerely, [redacted]
To re-iterate what we reported 6-17-14: We received two (2) revolvers in from [redacted] Firearms on 2/13/Serial number [redacted] was shipped back on 2/20/and received by [redacted] Firearms on 2-22-This was confirmed today 6-19-by [redacted] Firearms They state the Customer requested it be put on consignment through themIt was soldThey no longer have in their possessionThis model and serial number has never been returned to us since that time Serial number 12-was repaired and shipped to [redacted] Firearms on 2-27- On August 1, we received serial number [redacted] back inIt was determined at this time per [redacted] *** that we would replace with a different model and re-imburse [redacted] for his shipping charges in the amount of $ On 8-5-model 73220, serial number [redacted] was shipped to [redacted] Firearms as a replacement for [redacted] We received an email from [redacted] on 6-15, He stated he was finally able to take it to the range that day since he hadn't been able to find proper ammunitionHe had difficulties with ejectionHe was emailed a return label on 6-17-for ***The revolver was received in todayWe will be sending him a refund for the sugested retail price of one (1) model In Summary: Two (2) firearms where received from [redacted] Firearms in February of 2013, and two (2) were returned to [redacted] Firearms in February of One (1) of those was put on consignment per the request of the Customer and sold by [redacted] Firearms One (1) firearm was returned to us from [redacted] Firearms in August of It was replaced with one (1) revolver, different model and serial as stated above The replacement (1) firearm was received in today [redacted] will be reimbursed for the one (1) firearm.As a Manufacturer of Firearms, we must adhere to strict record control according to the ATF guidelinesWe MUST have all of our facts straight as to the outgoing and incoming of all firearms
Complaint: [redacted] I am rejecting this response because: Yes the business did send me a return mailing label as they saidI have returned the [redacted] Magnum revolver to themHowever I DO NOT have in my possession either of the magnum [redacted] revolversThey kept BOTH of them and replaced them with one [redacted] model revolverI wrote to [redacted] and told him that I had filed a complaint with the Revdex.com and a short while later he phoned me and asked if I had returned the revolverI informed him that it would be sent out that very day(And it was.) He then said he would send me a check and we would part companyI agreed and he hung up on meFrom their written response to you they seem to imply that I still own one of their revolversI DO NOTI sent them BOTH in and [redacted] *** replaced them with one caliber revolverAt this time I do not have any [redacted] firearms in my possessionThey need to check their facts Sincerely, [redacted]