normal; word-spacing: 0px; background-">The customer ordered a large topping pizzaNo coupon was offered at the time , nor was any discount requested by the customerThe manager placed the order totaling $He told the customer the price, the customer offered a bank card for paymentThe manager ran the card for the amount and the customer signed the charge slip, agreeing to the chargeThe manager proceeded to make the pizza, offered it to the customer, who took the pizza and leftExactly one week later, the customer contacted Dominos Pizza headquarters, claiming that we had charged him $for his pizzaDominos Pizza was able to look at the order, and see that this was not the case-that we had charged the customer correctly, and they referred the case to meI wrote a letter to the customer explaining the chargesHe responded that he had expected to get the coupon offer for an early week carryout that was valid Monday through ThursdayThis is predominately displayed as such on our store window, on our website, and on our many tv and internet commercialsHe ordered on aSaturday
The customer neither asked for, or was offered a pizza for $He was told the price upon purchase, and even signed the credit card receipt for this amountThe problem occurred when he realized he had overdrafted his account, and had accrued charges for thisIf a consumer over spends their credit limit, it is the responsibility of the consumer, not the business that he overspends at
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
well I can see this is just not going to do any good as they just keep saying the offer wasn't given or asked for when it was, it is true that it was a little less then a week later that I checked my account as I was checking to see if a check had cleared when I noticed the over charge and overdraft that occurred from itso I guess they have lost my business and the people I associate with
Regards,
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normal; word-spacing: 0px; background-">The customer ordered a large topping pizzaNo coupon was offered at the time , nor was any discount requested by the customerThe manager placed the order totaling $He told the customer the price, the customer offered a bank card for paymentThe manager ran the card for the amount and the customer signed the charge slip, agreeing to the chargeThe manager proceeded to make the pizza, offered it to the customer, who took the pizza and leftExactly one week later, the customer contacted Dominos Pizza headquarters, claiming that we had charged him $for his pizzaDominos Pizza was able to look at the order, and see that this was not the case-that we had charged the customer correctly, and they referred the case to meI wrote a letter to the customer explaining the chargesHe responded that he had expected to get the coupon offer for an early week carryout that was valid Monday through ThursdayThis is predominately displayed as such on our store window, on our website, and on our many tv and internet commercialsHe ordered on aSaturday
The customer neither asked for, or was offered a pizza for $He was told the price upon purchase, and even signed the credit card receipt for this amountThe problem occurred when he realized he had overdrafted his account, and had accrued charges for thisIf a consumer over spends their credit limit, it is the responsibility of the consumer, not the business that he overspends at
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
well I can see this is just not going to do any good as they just keep saying the offer wasn't given or asked for when it was, it is true that it was a little less then a week later that I checked my account as I was checking to see if a check had cleared when I noticed the over charge and overdraft that occurred from itso I guess they have lost my business and the people I associate with
Regards,
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