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Dominos Pizza

5120 State Route 405, Milton, Pennsylvania, United States, 17847-7510

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Dominos Pizza Reviews (%countItem)

I placed a lunch order online, through the Dominos website for carryout at this location. I prepaid the order online to avoid a delay at the store. I arrived at the store just a few minutes after I received notification that my order was done. I opened the door to walk inside and employee behind the counter immediately began screaming at me to "GET OUT". I went outside and the employee abruptly was face to face screaming at me "Can't you read those signs?" "We are trying to keep people out of the store" I asked him why he was screaming at me, and why do you treat customers this way. He became even more upset and said "you aren't getting anything", and started back into the store. I told him that I had prepaid and he again said "your not getting anything, I'll cancel it" What is going on with this business and why do they employ team members that treat cash customers so terribly?

Dominos Pizza Response • Jun 09, 2020

We received this concern from ***. The General Manager at that point was Walter W. He reached out to the customer and apologized for the confusion. Explained the new system for Carryout orders. He also credited a free large two topping pizza next time they call in. He also spoke with his management team to ensure that they are all on board with how to handle these situations. Anything you need please feel free to reach out to the District manager Lauren A at ***@teamkbh.com

Customer Response • Jun 10, 2020

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Regards,

***
I appreciate your response and resolution!

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Description: PIZZA

Address: 5120 State Route 405, Milton, Pennsylvania, United States, 17847-7510

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