Domore Construction

Date: Mon, Dec 11, at 10:AMSubject: [redacted] Response; Express HomebuyersTo: " [redacted] @myRevdex.com.org" < [redacted] @myRevdex.com.org>Hi ***,On some of our postcards, Express Homebuyers provides our customers with an image of their home to add a touch of personalizationWe have paid [redacted] a fee to add these photos to our postcardsAs for our address not being on the postcard, we appreciate your recommendationA return address is not required, but due to your response, we will be adding our return address onto our postcardsFor now, you can find our address on our Revdex.com profile, our main website, and many other placesThank you and please feel free to contact us at any time

Date: Fri, Dec 8, at 2:PMSubject: Complaint- [redacted] To: " [redacted] @myRevdex.com.org" < [redacted] @myRevdex.com.org>Hi ***,In reference to [redacted] ' complaint, I contacted her over the phone, resolved her issue, and apologized for the inconvenience that we caused herShe was extremely understanding and we resolved all issues between her and Express Homebuyers

July 15, [redacted] The Revdex.com K Street NW, 10" Floor Washington, DC 20005-3404Complaint ID: [redacted] Dear [redacted] :Express Homebuyers USA has agreed to warranty the plumbing work done at [redacted] 's property for one year and we believe this matter to be resolvedPlease advise if you need anything further from us to remove the above referenced complaint from our Revdex.com recordI can be reached at ###-###-####.Sincerely,

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***; the business in question admitted fault, resolved the issue and that is what mattersTherefore, I find that this resolution is satisfactory to me.
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Date: Thu, Dec 15, at 12:PMSubject: FW: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania complaint #***.To: *** *** Our response is Ms***’s contact information has been deleted from our list and we will not attempt
to contact her againI apologize for the delay. Kate M

Mr, ***,This letter is in response to a complaint your organization received on May 8, from *** *** involving "advertising issues." The assigned id is According to our detailed records, *** contacted us on January 27, via our Website when he requested a quote on his property
at *** *** *** *** ***, Arlington, VA.We spoke with him on January 27, and at that time we were not able to make an offer for this property that was satisfactory to himOf note, his property was listed with a real estate agent when he contacted us.We called *** in March 4, to see if the property had soldWe were unable to reach him and, as per our standard practice, left a voice mail and sent a text message to follow up.We called *** again on April 6, to follow up again and reached his voicemail againWe left a voicemail and sent a text message to follow-up*** Responded with a text back on April 6th saying, "Please take me off your distribution list or I will report you to the Revdex.com." Unfortunately, we somehow missed his text and did not update his record.We called *** again on May 6, to follow up again and reached his voice mail againWe left a voicemail andisent a text follow up.On May 11, 2016, we received your letter regarding his complaint to the Revdex.comWe immediately removed him from our follow tip system and he will not be contacted by our corrpany again.We do admit to our mistake in not seeing his text messageHowever, please note the dates he listed if his complaint are inaccuratePerhaps he reached out to several companies and is confusingus with theThank you for the opportunity to address this concern.Sincerely,

September 8, 2016[redacted] The Revdex.com 1411 K Street NW, 10" Floor Washington, DC 20005-3404Complaint ID: [redacted]Dear [redacted] contacted our company about selling her condo to us. We promptly met with her, evaluated her property, and made her a written offer to...

purchaser her condo. She accepted our written offer by signing a written sales contract. Settlement was scheduled with a title company. In preparation for that settlement, the title company discovered tens of thousands of dollars in past-due and unpaid water and sewer charges. Pursuant to the written sales contract (like virtually all real estate sales contracts), [redacted] is required to transfer title to us free and clear of those water and sewer charges.[redacted] asked us for additional time so that she could try to reduce the water and sewer charges by negotiating with the water company. We agreed. She either didn't try or wasn't successful. We don't know. The water company won't discuss her account with us.The title company offered to escrow a portion of [redacted]'s proceeds from the sale to pay her water and sewer charges. After settlement, the title company would receive a final bill from the water company, pay that final bill, and then refund any remaining balance of the escrow to[redacted]. (That occurs in virtually every real estate settlement.) [redacted] refused.We Subsequently discovered that - after signing a written sales contract with us -[redacted] signed a written sales contract with someone else for more money. [redacted] didn't tell us about that, and she didn't tell the second buyer about us.[redacted] (or her friends or relatives) called our office and our attorney's office on a near daily basis for weeks. We have always been professional, courteous, and understanding with her.Left with no choice, our attorney filed a lawsuit against [redacted] to preventher from selling the property to someone else and to require her to sell the condo to us.We remain ready, willing, and able to buy her property. We need her cooperation however.Her Revdex.com complaint is simply unfair and untrue.If you have further questions or concerns, please call me at ###-###-####.Sincerely,Brad C

Date: Mon, Dec 11, 2017 at 10:25 AMSubject: [redacted] Response; Express HomebuyersTo: "[redacted]@myRevdex.com.org" Hi [redacted],On some of our postcards, Express Homebuyers provides our customers with an image of their home to add a touch of personalization. We have paid [redacted] a...

fee to add these photos to our postcards. As for our address not being on the postcard, we appreciate your recommendation. A return address is not required, but due to your response, we will be adding our return address onto our postcards. For now, you can find our address on our Revdex.com profile, our main website, and many other places. Thank you and please feel free to contact us at any time.

Date: Fri, Dec 8, 2017 at 2:19 PMSubject: Complaint-[redacted]To: "[redacted]@myRevdex.com.org" <[redacted]@myRevdex.com.org>Hi [redacted],In reference to [redacted]' complaint, I contacted her over the phone, resolved her issue, and apologized for the inconvenience that we caused her. She was extremely...

understanding and we resolved all issues between her and Express Homebuyers.

1016 June 24, 2016[redacted] =The Revdex.com 1411 K Street NW, 10" Floor Washington, DC 20005-3404Complaint ID: [redacted]Dear [redacted]:I am writing to advise you we have contacted [redacted] and the contractor has repaired the leak at his property and patched the drywall. In...

addition, we have offered to warranty the plumbing repair against any future defects. We feel we have satisfied [redacted]'s desired settlement and look forward to a swift resolution of this matter. If you have further questions or concerns, please call me at ###-###-####.Sincerely,Brad C Express Homebuyers [redacted] Springfield, VA [redacted]

July 15, 2016[redacted] The Revdex.com 1411 K Street NW, 10" Floor Washington, DC 20005-3404Complaint ID: [redacted]Dear [redacted]:Express Homebuyers USA has agreed to warranty the plumbing work done at [redacted]'s property for one year and we believe this matter to be resolved. Please advise if you need anything further from us to remove the above referenced complaint from our Revdex.com record. I can be reached at ###-###-####.Sincerely,