Crews are onsite todayThey will return thursday to address and install new stoneWe will be out thursday am to install flagstone supports to support new granitePlease leave gates open
1. We addressed the beach entry and the homeowner agreed to the adjustments that were done at the time they were done.2. If pool pump is still leaking please visit the website at www.wegetyouwet.com and fill out a warranty claim. We have no records or request that this needs to be addressed. With...
out a request we can no schedule to address3. Granite we have NEVER been notified there is anything wrong with the granite. Again please visit the website and follow the correct protocol so we can schedule with crews to address.4. Cup holders were not added to the project as homeowner requested that we not install. Once homeowner changed their mind we told installer homeowner wanted them an he added them. These were not included in the contract and were added as an idea, but were not bidded in an anyway.5. Outdoor kitchen was built on the existing patio which we can not add additional decking as it would cover weep holes on property. Additionally outdoor kitchens are not constructed to be a water tight structure. They are to house a grill and other outdoor components. Which the structure is doing.Per homeowner request. We are awaiting a time and date that the crews will be out to the property. We will relay to homeowner and they will need to be there to approve any additional work. All work modifications will be written up and homeowner will sign off on the modifications to be done.Homeowner needs to submit the granite concern through the website as was stated at pool school. The paperwork shows that any warranty claims need to go through website, and not calling or emailing into office. but through www.wegetyouwet.comAgain once the installer gives us a date and time that they will be onsite to address the waterfall we will relay to homeowner. Until then no work on the waterfall can occur and we can not give a time as the installer has not given us one.
Crews are onsite todayThey will return thursday to address and install new stoneWe will be out thursday am to install flagstone supports to support new granitePlease leave gates open
1. We addressed the beach entry and the homeowner agreed to the adjustments that were done at the time they were done.2. If pool pump is still leaking please visit the website at www.wegetyouwet.com and fill out a warranty claim. We have no records or request that this needs to be addressed. With...
out a request we can no schedule to address3. Granite we have NEVER been notified there is anything wrong with the granite. Again please visit the website and follow the correct protocol so we can schedule with crews to address.4. Cup holders were not added to the project as homeowner requested that we not install. Once homeowner changed their mind we told installer homeowner wanted them an he added them. These were not included in the contract and were added as an idea, but were not bidded in an anyway.5. Outdoor kitchen was built on the existing patio which we can not add additional decking as it would cover weep holes on property. Additionally outdoor kitchens are not constructed to be a water tight structure. They are to house a grill and other outdoor components. Which the structure is doing.Per homeowner request. We are awaiting a time and date that the crews will be out to the property. We will relay to homeowner and they will need to be there to approve any additional work. All work modifications will be written up and homeowner will sign off on the modifications to be done.Homeowner needs to submit the granite concern through the website as was stated at pool school. The paperwork shows that any warranty claims need to go through website, and not calling or emailing into office. but through www.wegetyouwet.comAgain once the installer gives us a date and time that they will be onsite to address the waterfall we will relay to homeowner. Until then no work on the waterfall can occur and we can not give a time as the installer has not given us one.
Gate is unlocked