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Don Harrington of Re/Max

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Don Harrington of Re/Max Reviews (1)

Complaint case # [redacted]It is important to note: This complaint has to do with a negotiated transaction and not me as an agent. All response and timelines are actually determined by the client and not by me as an agent.On February 24th 2017 an offer was accepted at my listing at [redacted]...

[redacted]. The homes has listed with one of the “possible financing” being FHA. Per the contract the buyer was to 1) do an inspection within 15 days after acceptance of the purchase agreement and 2) make formal application for the loan for financing AND order the appraisal. All to be done within 5 days after acceptance of the purchase agreement.When the buyers inspection response was sent over it was asking for items that the buyer’s agent “thought would not pass FHA guidelines”. As is custom, the buyer gave the seller 4 days to respond. This was partially due to the fact that the response was sent over the weekend and the buyer needed to give the seller time enough to talk to contractors before the seller could properly make a response back to the buyer.One of the items that seller was looking for during this time was the appraisal since the appraiser is the one who would actually is the one who would call for items that may need to be addressed before the home can be approved to go FHA. The seller was told that the appraisal had not even been ordered yet. This was against what was agreed to in the contract. The seller then made a response back to the buyer. This response included items that the seller was willing to do. The response also agreed to wait and see what the appraiser called for and to take care of those items and even pay for the “re-inspect” fee that the appraiser would charge to come back out to verify that those repairs had been made. The seller gave the buyer 27 hours to respond back. Normal time is 24 hours since there are no contractor or estimates needed for buyer to respond back.It appeared that the buyer’s agent failed to get this information to the buyer in a reasonable time. The response is deemed “accepted” if the party does not respond by the deadline date. All response and timelines are actually determined by the client and not by me as an agent. When the buyer was not satisfied with the events that happened they requested to be released from the contract. This is after the buyer: 1) failed to have the appraisal ordered as contractually agreed and 2) after the contract was still agreed to via the expiration of the response time.The seller 1st responded to keep the buyers earnest money since the buyer was asking to withdraw from a legal binding contract and the seller was already out money for repairs that they had already made. But Seller decided to go ahead and give the buyer back their earnest money. Agreement to return earnest money to the buyer was signed on 3/15/2017

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