I recently had a 4-Point Inspection and Windstorm Mitigation Inspection performed by Don Meyler Inspections a/k/a DMI. I am completely dissatisfied with this company and in particular, the inspector that came to my home. I have a hip roof and the inspector said the roof was "other" which results in no premium discount. The inspector also gave me an unsatisfactory for the roof but then said that the roof has 8-9 years left. The roof has double wraps and is in good condition. There are many other errors in the report and because of it, I'm being told I can only get insured through Citizens and would lose the discounts I am presently receiving. My home is only 22 years old and is in excellent condition. I would not recommend this company.
Don Meyler performed an incomplete and inaccurate home inspection resulting in a higher insurance policy and finance loss On Sept 11, a home inspection was paid for and performed by Don Meyler Inspections, also known as DMI Audit Services(intentionally named different so other customers can't complain)The inspector was [redacted] The inspection was not completed accurately and completely The inspection did not included my shutter permit in the report, even though I provided official documentation from the City of [redacted] also inaccurate assigned my roof type on the report They gross inaccuracies resulting in a higher insurance premium and finance loss I have contacted a lawyer to file a small claims suit to recover tho lossesMy desired resolution is a refund for the cost of the home inspection, which is $
Just got off the phone with their appointment department, rude rude rude the woman over talk me continuouslyShe cared more what she wanted, than what I was requestingWas told nothing they could do about operatorsGood thing I can, just won't be using them
In October I had a property inspection done for Windstorm Mitigation, the inspector advised that I would lose my premium credits with [redacted] Property Insurance as my shutters did not have the stickers and an Impact door did not show ratingI fixed those issues and had a reinspection done on 10/11/for which I paidI was told then that the reports would be sent to the insurance carrier for premium creditsI never go a copy of any of those reports and trusted that the reports were forwarded to the insurance carrier I recently dealt with another Inspection company who made me awere of my right to a copy of the reports and follow up with the insurance carrier for proper careditsSo on 4/11/I called Don Meyler for a copy of the report and received it by email with the notation "Policy holder did not sign for mitigation report at time of inspectionMitigaton report must be signed by policy holder before submission to carrier" I was not asked to sign anything nor was
I had a pt inspection performed by DMI All was well, passed, got insurance Years later when selling, a house inspector pointed out that the outdoor electrical panel didn't meet code because it was less than feet from a parallel wallHow did that pass [redacted] ptinspection I asked? Well it shouldn't have, he said The electrician confirmed it was the pt inspector's role to know that; we moved the entire panel at great expense to us We wouldn't have even BOUGHT this house with this red flag
My inspection was done by Jeffrey Wand I found him to be rude, condescending and impatientI would never use this company again and would not recommend them Jeffrey asked me questions about my doors and shutters but refused to give me time to produce the requested documents showing that they were impact rated, thus making my inspection uselessMy insurance agent tells me that if I use his report, my insurance costs would double A waste of $
Don Meyler performed an incomplete and inaccurate home inspection resulting in a higher insurance policy and finance loss
On Sept 11, a home inspection was paid for and performed by Don Meyler Inspections, also known as DMI Audit Services(intentionally named different so other customers can't complain)The inspector was *** *** The inspection was not completed accurately and completely
The inspection did not included my shutter permit in the report, even though I provided official documentation from the City of *** *** also inaccurate assigned my roof type on the report
They gross inaccuracies resulting in a higher insurance premium and finance loss
I have contacted a lawyer to file a small claims suit to recover tho lossesMy desired resolution is a refund for the cost of the home inspection, which is $
If there is a higher rating than A+, then they should get thatOutstanding customer service and professional inspectionHeck, what more can you ask for{maybe a discount? :-)}
On January 13, 2015, I had an inspector from DMI (***) perform a Wind Mitigation and a - Points Insurance InspectionAfter receiving my report, my insurance conotified me that the report was not showing any instillation of a Secondary Water Resistance (SWR) before the new roof was put onI called immediately (1/15/15) and I was told to send proof that the work was doneI sent to them the contract along with the building inspection report from the City of Boca RatonI was never contacted about the new information I sent them
Today 1/26/15, I called again to inquire about the updated reportI talked to the customer service representative, ***, he was very polite and professionalHe located the electronic file I had sent on 1/15/ He immediately corrected the report and admitted that the DMI inspector had made a mistakeI received the updated report within minutes
It only took days and me calling them and providing all the documentation so they can tell me that I was rightIf you have had or your are planning on having DMI do any inspections to your property REVIEW THE REPORT !!!! They make mistakes that you as the consumer must point out to them!!! Very sad and horrible experience
Company inspector provided a verbal inspection report contradicts his written inspection reportWas lied to due to its unfair business practice
I've owned my home since and had no issues other than home owner insurance companies raising rates over the yearsIn November 2016, my term was ending with my current homeowner policy and decided to start looking toward switching company for more affordabilityThe insurance agent I was working with requested a mitigation report and 4-point inspection considering the previous mitigation report was a few years oldI was recommended Don Meyler Inspections (DMI) (XXX) XXX-XXXXAfter contacting DMI an inspected *** *** arrived and conducted both inspectionsHe was courteous and I made myself available to assisted him like providing a ladder to access the attic from the bedroomAt the conclusion of his inspection he was courteous enough to notify me he did not see anything wrong, the only minor concern was the type of wiring used in
On January 14th2018, an inspection wads done on my property located at *** Northeast *** Street, *** Fl XXXXX, for a point inspection This inspection was submitted to an *** Insurance agent, *** *** for a policy that I was obtaining from *** Today 3/21'I received a call fro the agent to let me know that *** was refusing to continue with my policy, and that it would be cancelled on the 28thinstI immediately called DMI, and explained to them that because the inspector had stated in the report that I have a central A/C, thta is not working, that my policy would be cancelledI had previously explained to the inspector who came, that the SPLIT UNIT that was in the house is not working, however, the WALL UNITS (3) are working After making seperate calls, and speaking to several individuals, and to Nancy who is the Supervisor for the company, I was transferred to someone who stated that he reviews the reports before they are sent out He refuse
In October I had a property inspection done for Windstorm Mitigation, the inspector advised that I would lose my premium credits with *** Property Insurance as my shutters did not have the stickers and an Impact door did not show ratingI fixed those issues and had a reinspection done on 10/11/for which I paidI was told then that the reports would be sent to the insurance carrier for premium creditsI never go a copy of any of those reports and trusted that the reports were forwarded to the insurance carrier
I recently dealt with another Inspection company who made me awere of my right to a copy of the reports and follow up with the insurance carrier for proper careditsSo on 4/11/I called Don Meyler for a copy of the report and received it by email with the notation "Policy holder did not sign for mitigation report at time of inspectionMitigaton report must be signed by policy holder before submission to carrier" I was not asked to sign anything nor was
This is the 2nd time I use DMI to have a wind mitigation inspection completed on my home, once in and just recently 12/ My Inspector Bernie Scame out on both occasions Bernie was super nice, friendly truly a people person who enjoys what he does DMI inspection report has helped me save on my home insurance since I made improvement on my home that were pointed out in the initial report which is why I had a new inspection completed DMI office staff where very nice when I called in to schedule and all follow up emails & appointment reminders were nothing short of professional
Thank you DMI staff & especially Bernie, truly a nice person and asset to the company
My inspection was done by Jeffrey Wand I found him to be rude, condescending and impatientI would never use this company again and would not recommend them
Jeffrey asked me questions about my doors and shutters but refused to give me time to produce the requested documents showing that they were impact rated, thus making my inspection uselessMy insurance agent tells me that if I use his report, my insurance costs would double
A waste of $
I am an insurance agentI have been using DMI for over yearsThey are always very friendly and helpfulI can always count on the report being accurateI never have any of the insurance companies come back asking for more pictures or anything of the sortI enjoy working with them and I know that once I send over a customer to them they are in good handsI appreciate all that they do and would not be able to do my job without themI highly recommend them to all agents and well as homeowners
I had a great experience with this companyFrom the ladies in the office scheduling the appointment to the emails I received explaining the price and what was expected of me for the appointmentThat was very helpful
Esnell *** was my inspectorHe was very polite, patient, and professionalHe called ahead of the appointment and was even early which was great for meHe was easy to communicate with and was able to answer the questions I hadPleasant experienceHighly recommend
This company is absolutely aweful They approved our wind protect coverage for doors and windows years ago We changed insurance coverage in February of this year and required re-inspection The Don Meyler company would not provide with the information they required It took months of repeated calls and emails and finally my insistence that I speak to the president of the company to get * response He arranged a conference call with the inspector to get the exact information required I provided it to them that afternoon and it still three weeks and multiple emails to the president to get final approval They claim they have am *+ rating from you, but our insurance agent told us that they have had many problems similar to ours in the past with this company
Very disappointed with the serviceFound them deceitful and they didn't make it right! Turns out them stating they require access to and in the attic meant the home owner, a senior citizen, was to go into the attic and move the insulation to inspect the roof attachment detailWithout the detail, their report is deemed useless, but of course it was paid In full ahead of timeNot only was I not advised in advance of the requirement, but I was not advised as the inspection was carried outI only discover d this when the report was issued incompleteHow do they expect a senior citizen to go up in attic and crawl a limited access area to pull aside the insulation? Of course, had I known in advance, I would have contacted some other companyWorse of all, there was no refund or credit issued, and they seem surprised I have an issue with the whole thingGo elsewhere to show DMI this is just not right!
My inspection was done by Jeffrey Wand I found him to be rude, condescending and impatientI would never use this company again and would not recommend them
Jeffrey asked me questions about my doors and shutters but refused to give me time to produce the requested documents showing that they were impact rated, thus making my inspection uselessMy insurance agent tells me that if I use his report, my insurance costs would double
A waste of $
I am an insurance agentI have been using DMI for over yearsThey are always very friendly and helpfulI can always count on the report being accurateI never have any of the insurance companies come back asking for more pictures or anything of the sortI enjoy working with them and I know that once I send over a customer to them they are in good handsI appreciate all that they do and would not be able to do my job without themI highly recommend them to all agents and well as homeowners
Don Meyler performed an incomplete and inaccurate home inspection resulting in a higher insurance policy and finance loss On Sept 11, a home inspection was paid for and performed by Don Meyler Inspections, also known as DMI Audit Services(intentionally named different so other customers can't complain)The inspector was [redacted] The inspection was not completed accurately and completely The inspection did not included my shutter permit in the report, even though I provided official documentation from the City of [redacted] also inaccurate assigned my roof type on the report They gross inaccuracies resulting in a higher insurance premium and finance loss I have contacted a lawyer to file a small claims suit to recover tho lossesMy desired resolution is a refund for the cost of the home inspection, which is $
Just got off the phone with their appointment department, rude rude rude the woman over talk me continuouslyShe cared more what she wanted, than what I was requestingWas told nothing they could do about operatorsGood thing I can, just won't be using them
In October I had a property inspection done for Windstorm Mitigation, the inspector advised that I would lose my premium credits with [redacted] Property Insurance as my shutters did not have the stickers and an Impact door did not show ratingI fixed those issues and had a reinspection done on 10/11/for which I paidI was told then that the reports would be sent to the insurance carrier for premium creditsI never go a copy of any of those reports and trusted that the reports were forwarded to the insurance carrier I recently dealt with another Inspection company who made me awere of my right to a copy of the reports and follow up with the insurance carrier for proper careditsSo on 4/11/I called Don Meyler for a copy of the report and received it by email with the notation "Policy holder did not sign for mitigation report at time of inspectionMitigaton report must be signed by policy holder before submission to carrier" I was not asked to sign anything nor was
I had a pt inspection performed by DMI All was well, passed, got insurance Years later when selling, a house inspector pointed out that the outdoor electrical panel didn't meet code because it was less than feet from a parallel wallHow did that pass [redacted] ptinspection I asked? Well it shouldn't have, he said The electrician confirmed it was the pt inspector's role to know that; we moved the entire panel at great expense to us We wouldn't have even BOUGHT this house with this red flag
My inspection was done by Jeffrey Wand I found him to be rude, condescending and impatientI would never use this company again and would not recommend them Jeffrey asked me questions about my doors and shutters but refused to give me time to produce the requested documents showing that they were impact rated, thus making my inspection uselessMy insurance agent tells me that if I use his report, my insurance costs would double A waste of $
Don Meyler performed an incomplete and inaccurate home inspection resulting in a higher insurance policy and finance loss
On Sept 11, a home inspection was paid for and performed by Don Meyler Inspections, also known as DMI Audit Services(intentionally named different so other customers can't complain)The inspector was *** *** The inspection was not completed accurately and completely
The inspection did not included my shutter permit in the report, even though I provided official documentation from the City of *** *** also inaccurate assigned my roof type on the report
They gross inaccuracies resulting in a higher insurance premium and finance loss
I have contacted a lawyer to file a small claims suit to recover tho lossesMy desired resolution is a refund for the cost of the home inspection, which is $
If there is a higher rating than A+, then they should get thatOutstanding customer service and professional inspectionHeck, what more can you ask for{maybe a discount? :-)}
On January 13, 2015, I had an inspector from DMI (***) perform a Wind Mitigation and a - Points Insurance InspectionAfter receiving my report, my insurance conotified me that the report was not showing any instillation of a Secondary Water Resistance (SWR) before the new roof was put onI called immediately (1/15/15) and I was told to send proof that the work was doneI sent to them the contract along with the building inspection report from the City of Boca RatonI was never contacted about the new information I sent them
Today 1/26/15, I called again to inquire about the updated reportI talked to the customer service representative, ***, he was very polite and professionalHe located the electronic file I had sent on 1/15/ He immediately corrected the report and admitted that the DMI inspector had made a mistakeI received the updated report within minutes
It only took days and me calling them and providing all the documentation so they can tell me that I was rightIf you have had or your are planning on having DMI do any inspections to your property REVIEW THE REPORT !!!! They make mistakes that you as the consumer must point out to them!!! Very sad and horrible experience
Company inspector provided a verbal inspection report contradicts his written inspection reportWas lied to due to its unfair business practice
I've owned my home since and had no issues other than home owner insurance companies raising rates over the yearsIn November 2016, my term was ending with my current homeowner policy and decided to start looking toward switching company for more affordabilityThe insurance agent I was working with requested a mitigation report and 4-point inspection considering the previous mitigation report was a few years oldI was recommended Don Meyler Inspections (DMI) (XXX) XXX-XXXXAfter contacting DMI an inspected *** *** arrived and conducted both inspectionsHe was courteous and I made myself available to assisted him like providing a ladder to access the attic from the bedroomAt the conclusion of his inspection he was courteous enough to notify me he did not see anything wrong, the only minor concern was the type of wiring used in
On January 14th2018, an inspection wads done on my property located at *** Northeast *** Street, *** Fl XXXXX, for a point inspection This inspection was submitted to an *** Insurance agent, *** *** for a policy that I was obtaining from *** Today 3/21'I received a call fro the agent to let me know that *** was refusing to continue with my policy, and that it would be cancelled on the 28thinstI immediately called DMI, and explained to them that because the inspector had stated in the report that I have a central A/C, thta is not working, that my policy would be cancelledI had previously explained to the inspector who came, that the SPLIT UNIT that was in the house is not working, however, the WALL UNITS (3) are working After making seperate calls, and speaking to several individuals, and to Nancy who is the Supervisor for the company, I was transferred to someone who stated that he reviews the reports before they are sent out He refuse
In October I had a property inspection done for Windstorm Mitigation, the inspector advised that I would lose my premium credits with *** Property Insurance as my shutters did not have the stickers and an Impact door did not show ratingI fixed those issues and had a reinspection done on 10/11/for which I paidI was told then that the reports would be sent to the insurance carrier for premium creditsI never go a copy of any of those reports and trusted that the reports were forwarded to the insurance carrier
I recently dealt with another Inspection company who made me awere of my right to a copy of the reports and follow up with the insurance carrier for proper careditsSo on 4/11/I called Don Meyler for a copy of the report and received it by email with the notation "Policy holder did not sign for mitigation report at time of inspectionMitigaton report must be signed by policy holder before submission to carrier" I was not asked to sign anything nor was
This is the 2nd time I use DMI to have a wind mitigation inspection completed on my home, once in and just recently 12/ My Inspector Bernie Scame out on both occasions Bernie was super nice, friendly truly a people person who enjoys what he does DMI inspection report has helped me save on my home insurance since I made improvement on my home that were pointed out in the initial report which is why I had a new inspection completed DMI office staff where very nice when I called in to schedule and all follow up emails & appointment reminders were nothing short of professional
Thank you DMI staff & especially Bernie, truly a nice person and asset to the company
My inspection was done by Jeffrey Wand I found him to be rude, condescending and impatientI would never use this company again and would not recommend them
Jeffrey asked me questions about my doors and shutters but refused to give me time to produce the requested documents showing that they were impact rated, thus making my inspection uselessMy insurance agent tells me that if I use his report, my insurance costs would double
A waste of $
I am an insurance agentI have been using DMI for over yearsThey are always very friendly and helpfulI can always count on the report being accurateI never have any of the insurance companies come back asking for more pictures or anything of the sortI enjoy working with them and I know that once I send over a customer to them they are in good handsI appreciate all that they do and would not be able to do my job without themI highly recommend them to all agents and well as homeowners
I had a great experience with this companyFrom the ladies in the office scheduling the appointment to the emails I received explaining the price and what was expected of me for the appointmentThat was very helpful
Esnell *** was my inspectorHe was very polite, patient, and professionalHe called ahead of the appointment and was even early which was great for meHe was easy to communicate with and was able to answer the questions I hadPleasant experienceHighly recommend
This company is absolutely aweful They approved our wind protect coverage for doors and windows years ago We changed insurance coverage in February of this year and required re-inspection The Don Meyler company would not provide with the information they required It took months of repeated calls and emails and finally my insistence that I speak to the president of the company to get * response He arranged a conference call with the inspector to get the exact information required I provided it to them that afternoon and it still three weeks and multiple emails to the president to get final approval They claim they have am *+ rating from you, but our insurance agent told us that they have had many problems similar to ours in the past with this company
Very disappointed with the serviceFound them deceitful and they didn't make it right! Turns out them stating they require access to and in the attic meant the home owner, a senior citizen, was to go into the attic and move the insulation to inspect the roof attachment detailWithout the detail, their report is deemed useless, but of course it was paid In full ahead of timeNot only was I not advised in advance of the requirement, but I was not advised as the inspection was carried outI only discover d this when the report was issued incompleteHow do they expect a senior citizen to go up in attic and crawl a limited access area to pull aside the insulation? Of course, had I known in advance, I would have contacted some other companyWorse of all, there was no refund or credit issued, and they seem surprised I have an issue with the whole thingGo elsewhere to show DMI this is just not right!
My inspection was done by Jeffrey Wand I found him to be rude, condescending and impatientI would never use this company again and would not recommend them
Jeffrey asked me questions about my doors and shutters but refused to give me time to produce the requested documents showing that they were impact rated, thus making my inspection uselessMy insurance agent tells me that if I use his report, my insurance costs would double
A waste of $
I am an insurance agentI have been using DMI for over yearsThey are always very friendly and helpfulI can always count on the report being accurateI never have any of the insurance companies come back asking for more pictures or anything of the sortI enjoy working with them and I know that once I send over a customer to them they are in good handsI appreciate all that they do and would not be able to do my job without themI highly recommend them to all agents and well as homeowners