Don's and Ben's

Dear *** ***Thank you for the telephone call and email regarding my complaintI waited until now to respond, since I subsequently provided an update to the Revdex.com and they have only now communicated the note below which they confirmed will close the issueI had tried to provide a positive review to
the Revdex.com, but they apparently do not have your business in their systemPerhaps you can guide me to a review site that I can make a positive comment?I am happy to accept your offer of replacement for the purchased productThough you went the extra miLin adding a bonus refund, much to your credit, I will only accept the replacement since your store's personnel have always been courteousPerhaps the clerk misunderstood TX state restrictions on refunds (or perhaps I am misinformed!).Thanks so much,** ***
*** ** Dear *** *** I'm sorry to hear about your experience at our Boerne locationPlease accept this apology from all of iat Don's and Ben'sIn an effort to satisfy your request, we would like to offer you a replacement bottle and a full refund of the original purchasePlease bring this letter to the Boerne location at your convenience for redemptionThank you for you patronage,