Donald Clark & Associates

To Whom It May Concern: We recently moved our office and did not receive the initial complaint in the mail We have now updated all of our company information in the Revdex.com's system In response to this specific complaint, we have forwarded to the proper department for resolution, however, we were unable to review any initial "online complaints or work orders" in our computerized property management software program as indicated from this resident as part of this complaint With that said, however, the resident claims that he received a response from us regarding his issue and needing to be approved by the ownership of the building If that is the case, then our office was actively working on the situation at the time AND notified him as such We are not always able to take immediate action and often times will need authorization to make repairs at our properties This situation has been resolved to date

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]

To Whom It May Concern:
We recently moved our office and did not receive the initial complaint in the mail We have now updated all of our company information in the Revdex.com's system
In response to this specific complaint, we have forwarded to the proper department for
resolution, however, we were unable to review any initial "online complaints or work orders" in our computerized property management software program as indicated from this resident as part of this complaint
With that said, however, the resident claims that he received a response from us regarding his issue and needing to be approved by the ownership of the building If that is the case, then our office was actively working on the situation at the time AND notified him as such We are not always able to take immediate action and often times will need authorization to make repairs at our properties
This situation has been resolved to date

To Whom It May Concern:
We recently moved our office and did not receive the initial complaint in the mail We have now updated all of our company information in the Revdex.com's system
In response to this specific complaint, we have forwarded to the proper department for
resolution, however, we were unable to review any initial "online complaints or work orders" in our computerized property management software program as indicated from this resident as part of this complaint
With that said, however, the resident claims that he received a response from us regarding his issue and needing to be approved by the ownership of the building If that is the case, then our office was actively working on the situation at the time AND notified him as such We are not always able to take immediate action and often times will need authorization to make repairs at our properties
This situation has been resolved to date

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]