Donald J. Downes Agency Inc.

Review: For some reason, I double paid my home owner policy [redacted], first paid using credit card with confirmation # [redacted], then paid again from my escrow account.

Contacted state farm insurance multiple times, they claimed some office out-of-state processed my refund in early July, but so far I have not received any refund, check or credit in my credit card.

Should I be punished $1,317 because I over paid you? Revdex.com will tell.Desired Settlement: Refund me please, I have not seen lazier business like this for over a decade.

Consumer

Response:

At this time, I have been contacted directly by Donald J. Downes Agency Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:

[Your Answer Here]

They said they sent me a check and they asked me NOT to cash that check, so far they did not issue a new check.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Consumer

Response:

At this time, I have been contacted directly by Donald J. Downes Agency Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:

They revoked the check which they claimed they mailed meFor the refund.I have not received a new check.The nature of the insurance firm is try to keep moneyAs long as they can, whenever it belongs to them or not.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,