Sign in

Donald J Pliner

Sharing is caring! Have something to share about Donald J Pliner? Use RevDex to write a review
Reviews Donald J Pliner

Donald J Pliner Reviews (7)

I have been a loyal customer of Donald Pliner shoes for many years. Over a month ago I purchased a pair from the website. They were too small and I sent them back to exchange for another pair. After three telephone calls and being treated quite rudely by fair customer service representative, and a month later, I found out that they had received the return and had refunded my money. That remains to be saying of course . They had not read the form that I filled out and placed in the box which requested the exchange. After being treated rudely again I have decided I will no longer be a Donald Pliner customer.

Donald Pliner shoes conjure both the style and quality of KC Reaction and Madden. At this price point, you’ll find superior quality from Bacco Bucci, To Boot NY, and even Cole Haan. Pliner customer service is pathetically apathetic and management antagonistic. If you must order Pliner, check 6pm.com or Amazon as it is doubtful you’ll ever receive delivery of any items ordered directly from Pliner’s website. Due to a tempting discount, I placed an order on 10/3 for 2 day delivery yet received nothing by 10/11. Pliner manager Chaka indicated that she suspected fraud and decided to cancel my order on 10/5 yet without notifcation to me or Paypal. Shady business.

+1

Revdex.com:At this time, I have not been contacted by Donald J Pliner regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
At this time, I have not been contacted by Donald J Pliner regarding complaint ID [redacted].
Sincerely,
[redacted]

+1

Purchased a pair of “Dora” flats on line in November and they were returned because they did not fit. Shoes were scanned in by the returns department on the 8th of December, 2017. Have written several emails concerning a refund to my credit card and it is now January, 2018 and have not received a refund.

ELISE RICHARDSON

Review: I bought shoes at their website and wore them less than 5 times. I found them already worn out and ripped on the tongue area in both shoes without any accidental physical force or scratch. It just happened by wearing them normally because the leather is very weak. I requested a refund or return twice - once using their online form and once via email, but have not received any response yet.Desired Settlement: I'd like a refund or return.

Consumer

Response:

At this time, I have not been contacted by Donald J Pliner regarding complaint ID [redacted].Sincerely,[redacted]

Review: This is a quote from their website:

"The Donald J Pliner Company has built a reputation for its innovative materials and quality craftsmanship in men's and women's luxury footwear and accessories."

Donald J Pliner, About Us.

I'd bought a handbag for my wife's birthday end of July online. The bag arrived and within a week of ownership it began to unravel; threads sucuring the straps and zipper began to unfurl. We called back within the month of August and were advised that their were no more of that color available and they wouldn't provide a refund. When we sought resolution from management, we were relegated to returning the bag for repairs only. When it took too long(more than a week) for them to update of the bags' status we contacted a manager about expediting it. Chafing from their inaccountability and overall negligence I sent an email to executives about our treatment and it took two days for a reply. We were instructed to take another look at their Fall line of bags and try to find a suitable replacement. I was offered samples of fabrics to choose from by that executive. Again frustrated with untimely correspondence I reached out to [redacted] He was initially aloof and most interested in the price I paid for the bag. He hastened to curtness and let us know that he had many other issues to attend to and that ours should be resolved with simply a choice of other colors (no added expense)--no samples -- or just receive a refund. We've yet to decide. Objectively, the bag was on sale when purchased and I didn't consider diminished availablity in lieu of replacement. [redacted] seemed to limit us and really made us feel less than entitled. he let me know verbally that if I never shopped Donald J Pliner again it really wouldn't make a difference.Desired Settlement: I'd satisfy with more courtesy and an indication of their appreciation for being avid shoppers in their stores and online for so long. Extend my wife some token of appreciation for her patience. All I want was for her to have the bag that she first fell in love with for her birthday gift.

Consumer

Response:

At this time, I have not been contacted by Donald J Pliner regarding complaint ID [redacted].

Sincerely,

Check fields!

Write a review of Donald J Pliner

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Donald J Pliner Rating

Overall satisfaction rating

Description: SHOES-RETAIL

Address: 1 N Lexington Ave Fl 12, White Plains, New York, United States, 10601

Phone:

Show more...

Web:

This website was reported to be associated with Donald J Pliner.



Add contact information for Donald J Pliner

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated