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Donald L. Simon, General Contractor

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Donald L. Simon, General Contractor Reviews (1)

Review: Hire DLS to repair vinyl decks- front and rear- new coating and to repair any defects in the deck itself on November 13 2012- Did the recoating of the decks. Paid 818.00 for the job with a 2 year guarantee. Went to the unit [redacted] in New Jersey in April and noticed chipping in various location on the deck as well as a soft spot in the front right side of the deck. ( had mention to DLS prior to doing the job if there were any issue with the deck they would note them and let me know, I had noticed back in Sept 2012 that this spot existed) Also I noticed that the contractor tried to just recoat where the soft spot was, but notice there was a small hole the size of a dime in the area where the soft spot existed, you could see right thru the whole to the bottom of the deck. The contractor again just tried to patch the whole with the gel coating knowing there was an issue there. Contacted the contractor after several calls and he advised he would go out and take care of the issue. It took several weeks but when I checked the repairs after it was done I noticed that the repair of the cracks were a different color and the small whole again was just patched with the paint or gel coat.

Again after several call, the contractor advise he was planning on recoating the deck this was June 1, 2013 and also agreed to fix the soft spot with plywood and recoat the area in question was about 3' x 3'. Advising the contractor that this was not really safe as someone could fall thru this area. He advise he would be out in two weeks to take care of this. This unit is my summer rental property and advised him that this needed to be done prior to the first renter on or about the 15th. It was never done and and after at least one dozen calls the the contractor he never returned any of the calls so I also sent a compalintletter by UPD to him and no response.Desired Settlement: repair the deck and reoat both front and rear deck and to have the warrentee effective upon the date of the completed repairs for the period of the two years that were in the original agreement. As well as a partial refund due to all the time and aggrevation this has cause due to the contractors lack of customer service or just his ignorance.

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Description: Contractors - General

Address: 2 Gardner Lane, Marmora, New Jersey, United States, 08223

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