I own a Chevrolet EquinoxMy vehicle would not start so I checked the battery with my father's machine that tests car batteriesI called AJDohmann's service department and spoke with Robbie to schedule an appointment to get a new battery and to patch a tire that was lowI asked him if I needed to call the company my extended warranty policy is through to see if the battery and tire would be coveredI was unaware that batteries are not coveredHe told me not to worry about it and we would figure it out when I got to the service departmentUpon arriving I was greeted at the door by RobbieHe took my keys and asked which tire I needed fixedI told him to not do anything until you verify with the policy company to see what was coveredHe then said," I don't think the battery will be covered but I will call and check and give you a call." I received a call about an hour later stating the battery was dead and it would be $plus tax and would I like for them to replace
After price negotiation that was accepted by AJ Dohmann, I gave AJ Dohmann a $deposit to hold a Challenger SRT until I could see make it into town to see itI discovered a seat issue that needed to be resolved which delayed my trip to see the car by week Within that week, my company told me I had to relocate I asked for my deposit to be refunded It has been days and no refund
I was given no paperwork or was never told the deposit was not refundable The owner, Joey Dohmann, supposedly has my paperwork, but has refused to return my call
I
I own a Chevrolet EquinoxMy vehicle would not start so I checked the battery with my father's machine that tests car batteriesI called AJDohmann's service department and spoke with Robbie to schedule an appointment to get a new battery and to patch a tire that was lowI asked him if I needed to call the company my extended warranty policy is through to see if the battery and tire would be coveredI was unaware that batteries are not coveredHe told me not to worry about it and we would figure it out when I got to the service departmentUpon arriving I was greeted at the door by RobbieHe took my keys and asked which tire I needed fixedI told him to not do anything until you verify with the policy company to see what was coveredHe then said," I don't think the battery will be covered but I will call and check and give you a call." I received a call about an hour later stating the battery was dead and it would be $plus tax and would I like for them to replace
After price negotiation that was accepted by AJ Dohmann, I gave AJ Dohmann a $deposit to hold a Challenger SRT until I could see make it into town to see itI discovered a seat issue that needed to be resolved which delayed my trip to see the car by week Within that week, my company told me I had to relocate I asked for my deposit to be refunded It has been days and no refund
I was given no paperwork or was never told the deposit was not refundable The owner, Joey Dohmann, supposedly has my paperwork, but has refused to return my call
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