Donald W. Roberts Law Offices

It is our understanding that Mr [redacted] is requesting $be paid tohim, but he has no claim to that amount nor does he have a claim to any otherfundsHe hired our law firm and submitted a depositHis case was resolved swiftlyand the deposit he provided was greater than the cost of the caseMr [redacted] wasissued a refund of the portion of his deposit that was not allocated towards attorneyfees and costs as of the end of his case, and accepted that refundPlease see theattached documents and the letter below explaining what occurred.Mr [redacted] hired Don Roberts Law Offices in May of to represent himin a legal dispute, and he was quoted $3,as an initial retainerIn order tohelp him, the firm allowed him to make a partial payment of $1,towards thefull amount.Mr [redacted] 's case was resolved to his satisfaction at the first hearing withthe Court, which occurred on June 10, 2016, and ultimately the full cost ofprosecuting his case was even less than the $1,deposit.Mr [redacted] has been apprised of the costs incurred in his case at severalintervalsFirst, on June 20, 2016, he was provided a statement showing somebillable hours that were accounted for as of June 20th from the month of MaySeeattachmentNext, on August 2, 2016, he was provided with a statement showingsome billable hours that were account for as of August 2nd from the month of June.Mr [redacted] picked up a refund check in the amount of $on October21,See AttachmentAt that time, he was also provided with an invoicereflecting all billable time accounted for in his case for the entire duration of thecaseThere is a single line item on that invoice that did not previously appear onprior invoices, and that is the item dated May 17, This is a line item for somework performed by an attorney that was not on the initial statement reflecting Maybillable hours.Our clients are always free to inquire as to the status of their accounts.Nowhere in any agreement, policy, standard, or otherwise is Mr [redacted] entitledto monthly invoices or statements of his account automaticallyThe pre-final invoicestatements we send our clients are not intended to be binding upon anyoneForexample, if due to a typographically error a line items accounts for hours ofwork rather than hours of work, then we would not demand that our client bebound by that error.Mr [redacted] accepted the final invoice and the check for $Mr[redacted] signed for the check on October 21, 2016, but apparently filed a complaintwith the Revdex.com the next day, unbeknownst to our officeIn following up with Mr[redacted] to further explain matters to him, our office sent him an email on October25,2016.In the October 25, email (attached), there are two highlightedstatements that are of importance: "A" and "B." Statement A was written becauseMr [redacted] claimed that he had never received a statement or invoice reflectingbilling hours for the month of MayDue to the relationship we had with Mr.Mennona, we took him at his wordNow, after receiving the complaint, we lookedinto this claim and have now discovered that we indeed sent him an invoice showingbillable time from May 2016.Statement B clearly states that the attached invoice, dated October 21, 2016,is a FINAL invoiceThe email clearly explains why Mr [redacted] was entitled to,and in fact received, $as a refund of his deposit that was not expended.Statement C states that the check will be ready for him, but this is due to the factthat one of our assistants was under the impression that Mr [redacted] had nottaken the check with him due to the claims he was making after receiving themoney.Mr [redacted] has caused a great deal of confusion in our office and haseffectively attempted to pit our staff against one another in an attempt to extractadditional money that he is not entitled to, hence the confusion in the email from10/He also appears to have filed his Revdex.com complaint after receiving a check butnot before continuing to argue with our office about the issueThe 10/emailinvites him to come in again, and there's no reason why things have gone this far.Mr [redacted] was provided with excellent legal services and his case wasresolved to his satisfactionFurthermore, his case was finalized $2,underbudget and he was issued a refund that he accepted, evidence by his signing of thecheck stub.Our firm has never had a problem with a client like this before, especiallyafter achieving our client's goal so quickly and at such a low costOur firm'sreputation is one of good work and affordability, and for Mr [redacted] to claim he isowed an additional refund on top of the one he already gladly signed and accepted isnot reflective of any failure caused by this firm.It is unfortunate that some folks try to use the Revdex.com as a tool to scam areputable business, and I hope our response has provided some clarity on thematterIn fact, the time and effort spent scrambling to figure out that this man hasbeen pitting our staff against one another and making different claims to differentpeople has cost far more than just a few hundred dollars in opportunity costIn thelegal field we would call this person "vexatious."Please feel free to call, write, email, or schedule a meeting to come in andspeak with Don Roberts, or any other person in this office, regarding this matter.We can be reached during regular business hours of AM to 5:PM, althoughtypically someone is here as early as AM and as late as or PM, and we aresometimes around on the weekends.Best Regards,Don Roberts Law OfficesBrown Park Drive, Suite AHilliard, Ohio 43026614-777-

It is our understanding that Mr. [redacted] is requesting $575.00 be paid tohim, but he has no claim to that amount nor does he have a claim to any otherfunds. He hired our law firm and submitted a deposit. His case was resolved swiftlyand the deposit he provided was greater than the cost...

of the case. Mr. [redacted] wasissued a refund of the portion of his deposit that was not allocated towards attorneyfees and costs as of the end of his case, and accepted that refund. Please see theattached documents and the letter below explaining what occurred.Mr. [redacted] hired Don Roberts Law Offices in May of 2016 to represent himin a legal dispute, and he was quoted $3,500.00 as an initial retainer. In order tohelp him, the firm allowed him to make a partial payment of $1,500.00 towards thefull amount.Mr. [redacted]'s case was resolved to his satisfaction at the first hearing withthe Court, which occurred on June 10, 2016, and ultimately the full cost ofprosecuting his case was even less than the $1,500.00 deposit.Mr. [redacted] has been apprised of the costs incurred in his case at severalintervals. First, on June 20, 2016, he was provided a statement showing somebillable hours that were accounted for as of June 20th from the month of May. Seeattachment. Next, on August 2, 2016, he was provided with a statement showingsome billable hours that were account for as of August 2nd from the month of June.Mr. [redacted] picked up a refund check in the amount of $263.00 on October21,2016. See Attachment. At that time, he was also provided with an invoicereflecting all billable time accounted for in his case for the entire duration of thecase. There is a single line item on that invoice that did not previously appear onprior invoices, and that is the item dated May 17, 2016. This is a line item for somework performed by an attorney that was not on the initial statement reflecting Maybillable hours.Our clients are always free to inquire as to the status of their accounts.Nowhere in any agreement, policy, standard, or otherwise is Mr. [redacted] entitledto monthly invoices or statements of his account automatically. The pre-final invoicestatements we send our clients are not intended to be binding upon anyone. Forexample, if due to a typographically error a line items accounts for 10.0 hours ofwork rather than 1.0 hours of work, then we would not demand that our client bebound by that error.Mr. [redacted] accepted the final invoice and the check for $263.00. Mr.[redacted] signed for the check on October 21, 2016, but apparently filed a complaintwith the Revdex.com the next day, unbeknownst to our office. In following up with Mr.[redacted] to further explain matters to him, our office sent him an email on October25,2016.In the October 25, 2016 email (attached), there are two highlightedstatements that are of importance: "A" and "B." Statement A was written becauseMr. [redacted] claimed that he had never received a statement or invoice reflectingbilling hours for the month of May. Due to the relationship we had with Mr.Mennona, we took him at his word. Now, after receiving the complaint, we lookedinto this claim and have now discovered that we indeed sent him an invoice showingbillable time from May 2016.Statement B clearly states that the attached invoice, dated October 21, 2016,is a FINAL invoice. The email clearly explains why Mr. [redacted] was entitled to,and in fact received, $263.00 as a refund of his deposit that was not expended.Statement C states that the check will be ready for him, but this is due to the factthat one of our assistants was under the impression that Mr. [redacted] had nottaken the check with him due to the claims he was making after receiving themoney.Mr. [redacted] has caused a great deal of confusion in our office and haseffectively attempted to pit our staff against one another in an attempt to extractadditional money that he is not entitled to, hence the confusion in the email from10/25. He also appears to have filed his Revdex.com complaint after receiving a check butnot before continuing to argue with our office about the issue. The 10/25 emailinvites him to come in again, and there's no reason why things have gone this far.Mr. [redacted] was provided with excellent legal services and his case wasresolved to his satisfaction. Furthermore, his case was finalized $2,263.50 underbudget and he was issued a refund that he accepted, evidence by his signing of thecheck stub.Our firm has never had a problem with a client like this before, especiallyafter achieving our client's goal so quickly and at such a low cost. Our firm'sreputation is one of good work and affordability, and for Mr. [redacted] to claim he isowed an additional refund on top of the one he already gladly signed and accepted isnot reflective of any failure caused by this firm.It is unfortunate that some folks try to use the Revdex.com as a tool to scam areputable business, and I hope our response has provided some clarity on thematter. In fact, the time and effort spent scrambling to figure out that this man hasbeen pitting our staff against one another and making different claims to differentpeople has cost far more than just a few hundred dollars in opportunity cost. In thelegal field we would call this person "vexatious."Please feel free to call, write, email, or schedule a meeting to come in andspeak with Don Roberts, or any other person in this office, regarding this matter.We can be reached during regular business hours of 8 AM to 5:30 PM, althoughtypically someone is here as early as 7 AM and as late as 7 or 8 PM, and we aresometimes around on the weekends.Best Regards,Don Roberts Law Offices3962 Brown Park Drive, Suite AHilliard, Ohio 43026614-777-4500