Donaldson Educational Services Reviews (2)
I enrolled in the Notary Prep course which began in the fall of 2015 to take the exam in December 2015.
Review: I enrolled in their Life, Health and Accident Insurance class to prepare me to take the state test to receive my license. I was concerned after enrolling and reviewing the information that it was outdated. I called them and asked many questions. Their course didn't include any of the Affordable Care Act information, better known as Obama Care. They assured me from their information I would have all i need to pass. They didn't know how often the state updated the test.I called the state and they didn't have the information, I was told to call the people who administer the test. I called Donaldson back and ask about the updates again. I was assured again that the information in the course would be all I needed to pass. The website says all you need to pass and that they have a. 90% success rate. There is a 4 step procedure listed to get licensed... Nothing says you have to pay $75 to the State Police to get fingerprinted or a $78 fee to Sircon who processes your application. The website said it was an easy 4 step...not my experience. So when I took the exam there were so many questions that was no where in the course material, especially nothing about Affordable Card Act. I was shocked at the amount of questions I had no previous knowledge about. I failed by 8 points. I know if the information in the course was updated I would have passed. I also found incorrect information that I shared with them so they could update.I later found out even more information I wasn't given at the beginning. I understood that they wereDesired Settlement: I was misled and wasted money on outdated info and assured their info was correct. Their information needs to reflect the new laws and clarity of cost and procedures to get licensed. Their website is misleading and that needs to be corrected.