Done Deal Collision & Recovery Inc.

Revdex.com:At this time, I have not been contacted by Done Deal Collision & Recovery Inc. regarding complaint ID ***.Sincerely,*** ***

THIS IS A SHABBY BUSINESSI made the mistake of parking at *** *n Whitestone for five minutes, and went to the post officeWhen I came back, the car was being towed by DONE DEAL COLLISION & RECOVERY INCThe guy asked for $I told him that I won't pay it and went to speak to the store managerHe was to wait in the meantimeI spoke to *** manager and she said that's the way it goesI left the store ready to pay the charge, only to find that the driver left with my carInstead there is "his supervisor" who called the driver to bring the car backHe lectured me about what I did was wrongThe supervisor leaves indicating that he will come back in minutesThe driver comes back and he tells me that SINCE I YELLED & SWORE, I NOW OWE HIM $I told him to forget itHe left then CAME BACK when he realized that I am not giving him $I SHOULD HAVE CALLED THE POLICEHe comes back to the store and I follow him and he denies what he said to the store managerThe store manager does not get involved
The driver now tells me that since he took the car to the towing location, I need to reimburse him for that I go back and forth with the driver on how much to pay and I end up paying $His supervisor comes back & he tells me that it should have been $
I told *** manager that the towing company being used is a company that rips people off and she did not care
WHAT A RACKETThree other people came telling me the same thing happened to them, but at the time I didn't really listen

Revdex.com:At this time, I have not been contacted by Done Deal Collision & Recovery Inc. regarding complaint ID [redacted].Sincerely,[redacted]

this group of people are running a scam, illegally towing peoples cars by watching as they are still customers of that same business, this is called (predatory towing) is a major problem in the city they are towing illegally and charging unauthorized fees. Assemblyman [redacted] has been working with the Legal Aid Society and the city Department of Consumer Affairs to stop these companys from victimizing drivers.
Threatening to charge car owners at least $150-$270 to $500 after towing their cars to the storage lot. While it is a bluff it makes it easier to get cash on the spot from the car owner for immediate release of their car.
Not reporting the tow to the police precint. This is required by city council law.
Not actually towing a car to the storage yard. Also required by law. Towers are not allowed to release cars on public streets (outside the parking lot). Release inside the parking lot is allowed for $64.50 + tax. Release at the storage yard is allowed for $136 + storage charges (if over three days) + tax.
Of course overcharging and not accepting credit cards for any transaction are also against the law.
These are just a few of the illegal things that the tow company is doing ......
please report this company to your local police precint and file a complaint with consumer affairs, and small claims court as they are being investigated and will eventually be taken to court and ordered to pay for there scams

Revdex.com:At this time, I have not been contacted by Done Deal Collision & Recovery Inc. regarding complaint ID [redacted].Sincerely,
[redacted]

Review: Predatory business practice. Waiting for customer to enter business and immediatelyhooking up car to tow truck demanding cash only for release. State law requirestow trucks to enter private lots only when business owners complain and since vehicle is still in parking lot half the tow amount should be collected. In this case 65$ insteadof the full 125$ plus tax.Desired Settlement: 65$ should be returned plus tax.

Consumer

Response:

At this time, I have not been contacted by Done Deal Collision & Recovery Inc. regarding complaint ID [redacted].Sincerely,

Predatory business practice. Waiting for customer to enter business and immediately hooking up car to tow truck demanding cash only for release. State law requires tow trucks to enter private lots only when business owners complain and since vehicle is still in parking lot half the tow amount should be collected. Additionally, driver refused to take cred it card. Had to pay $140 to release my car. Price should of be $65

Review: A predatory tow was performed on my vehicle Tuesday October [redacted] 2015, while Iwent to Olive Garden and physical therapy.I returned to my vehicle to retrieve an item,I noticed that my car was hooked up to a tow truck.The tow fee was $136.09 to have my vehicle released on the spot.The tow truck was not on motion and I asked if I could park else where so as not to be in violation.The response was "no" and that I had to pay right there on the spot.I paid it and got my car back.This seems to be a scam where they have someone sits in a car and watch the lot then call the tow operator to tow unsuspecting patrons.They are probably getting kick-backs and bonuses for every car they tow.This seems very predatory.Desired Settlement: Stop predatory towing by this company and other similar companies in New York State.Consumers should be accorded this protection.

Review: I had pulled into the parking lot of the olive garden I had my girlfriend go in and see if there was a line, she had come back out and said that there in fact was no line and purchased a bottle of there dressing saying she got it now because we always forget when we leave, especially if we have some wine. We then went across the street to return time warner cable box a simple walk in and walk out, we walked back across the street and my gf asked to put her purse in the car so we walked to parking lot real quick and my car was gone. apparently they had watched us walk across the street and immediately towed our car. are you kidding me????

I explained the situation, and the guy lied saying we brought it in already (only 5 minutes have gone by, it simply isn't possible) he said the cost will be $275 total. two different types of tows listed which is complete bt.

secondly on this slip there is no reason for towing listed, the guy refused to accept credit cards which is illegal, and the entire thing is ridicules no one complained they illegally towed my car!!!

also this was 4PM on a Wednesday there was no congestion or confusion, and we were customers of the olive garden telling them we will be taking a seat after we run across the street, they said okay and they are the owners of the parking lot!Desired Settlement: I want my $275 that was illegally stolen from me!

Consumer

Response:

At this time, I have not been contacted by Done Deal Collision & Recovery Inc. regarding complaint ID [redacted].Sincerely,[redacted]