Initial Business Response /* (1000, 8, 2015/01/29) */
Response to Case # XXXXXXX
I have been to her condo to try and find the cause of the bubbles and how to correct the issue, however neither [redacted] nor myself could find any. Later when she called we arranged for the installer to look at...
the source of the bubbles, but neither he nor [redacted] could find them. Since then we have arranged to go through the condo with the majority of the furniture out so we can locate, and correct the bubble issue. This is slated for either February 2nd or 3rd.
Both the installer and myself are Red Seal certified and we both want to ensure that if there are any bubbles in the new floor, they are corrected and the end user satisfied. This is a very strange case as we have gone to investigate the issue several times, and never found any bubbles.
I am hoping that with the furniture out of the way, any bubbles existing will not have a place to "hide", and then we can begin to correct this issue.
Tom, Trevor and Rhonda are terrificBoth my home and at my workplace Done-Rite is the best Rick T*** ***
Initial Business Response /* (1000, 8, 2015/01/29) */
Response to Case # XXXXXXX
I have been to her condo to try and find the cause of the bubbles and how to correct the issue, however neither [redacted] nor myself could find any. Later when she called we arranged for the installer to look at...
the source of the bubbles, but neither he nor [redacted] could find them. Since then we have arranged to go through the condo with the majority of the furniture out so we can locate, and correct the bubble issue. This is slated for either February 2nd or 3rd.
Both the installer and myself are Red Seal certified and we both want to ensure that if there are any bubbles in the new floor, they are corrected and the end user satisfied. This is a very strange case as we have gone to investigate the issue several times, and never found any bubbles.
I am hoping that with the furniture out of the way, any bubbles existing will not have a place to "hide", and then we can begin to correct this issue.