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Donley Ford Lincoln Mercury, Inc.

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Reviews Donley Ford Lincoln Mercury, Inc.

Donley Ford Lincoln Mercury, Inc. Reviews (2)

RECEIVED AT Revdex.com VIA EMAIL: Hello, Sorry for such a delay in responding regarding this complaint. I never received notification that I had a new message and I was unaware I needed to reply. After reviewing the message response from Donley Ford, I am even more dissatisfied with this! They never once called me to resolve the matter, if they had, I would not have hung up on them! That statement is a complete lie! I will provide phone records to prove that they never once called me in regards to my complaint! I’m not saying that Donley didn’t do the repairs, yes they did. I am saying that they did repairs to my vehicle that weren’t necessary. After all was said and done, repairs made, money paid, I drove away with a car that had the exact same problem as when I took it there. They never fixed my car yet between my insurance company and myself, we paid them. I would like this re-opened and a better resolution. I will pay for the parts that they put in my vehicle because, yes, they did put new parts in. I will happily accept a refund for the labor. The $438 I paid out of pocket will be acceptable. I am working with my insurance company on also so they can get reimbursed what they paid. I hope something will be done about this! I am completely shocked and upset that Donley Ford outright lied to the Revdex.com about trying to reach me! They NEVER contacted me for resolution!   [redacted]

Please see attached repair orders from Mr. [redacted]’s service at our dealership.   The amount that he paid out of pocket is $435.08. All other expenses were covered under his insurance and warranty.   We have contacted the customer to speak to him about these issues and he hangs up on us....

  All repairs that we completed were approved under his insurance and approved by the customer. If Mr. [redacted] feels he should be refunded the money he should have his insurance company contact the dealership as they paid for the costs of the repairs.   If there are any other questions regarding the matter please contact me at [redacted]

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Address: 35 Crestview Pl, Ashland, Oaxaca, Mexico, 44805-3536

Phone:

505256 0 0
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Web:

www.artisangrinding.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Donley Ford Lincoln Mercury, Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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