Donley Ford Lincoln Mercury

Please see attached repair orders from Mr [redacted] ’s service at our dealership The amount that he paid out of pocket is $All other expenses were covered under his insurance and warranty We have contacted the customer to speak to him about these issues and he hangs up on us All repairs that we completed were approved under his insurance and approved by the customerIf Mr [redacted] feels he should be refunded the money he should have his insurance company contact the dealership as they paid for the costs of the repairs If there are any other questions regarding the matter please contact me at [redacted]