Donna's Heavenly Massage

When I say that my hours are flexible it simply means that if my son does not have Special Olympics practices on Saturday morning then I can come in before p.mHowever if he does have practice then obviously I cannot come inJust as you have stated that you can't come on the day you're having
a party for your daughter I can't come when my son is doing practiceFlexibility does not mean that I can drop everything and come inI have to do what I have to do just like you do with your familyI came in before another time because I was available to do so on that particular dateI told you I was available before on February 24th but you were notThere's nothing I can do about thatI am available days a week and that is the only day I am not available before I'm sorry we cant seem to come to an agreement on a date but it truly is not my faultAs for getting my regulars in the book, I have weekly, biweekly and monthly clients that have the same day and time, week after week and month after month and year after yearSo yes, at the beginning of every year I must get them in for the entire year written down in my day book so that I don't book somebody else in their spotI'm pretty sure that any business that takes regular clients does the exact same thingIt's good business practiceAnd no, none of them are down for Saturday before