Donnie's Attic

I have searched our IMAP server (all accounts) for ANY emails from this customer and have not located a single incoming email. There have been 5 automated emails sent to him with updates concerning the production of his product.Further, we are here from 0700 to 1530 every day and I have no notes...

concerning any incoming calls. With that said, the customers order has been cancelled and a refund will be issued. Unfortunately the credit card used cannot be refunded past 90 days, so a check is going to be mailed to the customer.If he has any further questions, he may contact me directly.[redacted]Director of SalesBDS Tactical Gear

This has been resolved with the customer

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]