Door 2 Door Moving Solution LLC

I booked my move from Atlanta, GA to Silver Spring, MD for through MovingYou4Less (MY4L) They use Door to Door Moving Solutions as a third party vendor When I booked my move, I was told that my items would be delivered withing 3-days My items were picked up on Friday September 7, On Tuesday September 18th, I called to inquire about the move The customer service representative told me that they had not received a delivery date, so they placed my items in storage I told them that not only did I provide MY4L with a delivery date, but I provided their movers with a delivery date, and it was immediate They then put me on hold for minand I had to hang up I called back and the customer service representative had an attitude with me saying "we will process by next week and call you when we can deliver it" I sent an email that night to the owner of the company, who has yet to respond to my complaint Today is Tuesday September 25th, and when I called them today,

Let me start by saying today is 12/and I have been trying to get my belongings delivered since 11/Josh the sales guy made the whole process sound easy, he never communicated it would take them days or longer to deliver my stuff My pidate was 11/6, I took the day off work and they never showed upI got a call from Danielle at noon to let me know they will come the next day at am, they showed up at 10:amIn addition, they charged me an extra $The lead driver was rude, unprofessional, and unpleasantHe made a comment about me walking around in my own apartment barefootI do not understand how this was any of his businessThis was after he decided to use my phone charger without asking my permission This is the same guy who tried to get me to sign documents without reading them I have been trying to get Door Door to deliver my personal items since 11/10, it takes me an average of phone calls a day to get someone, they tell me my stuff

12/1/18 [redacted] & [redacted] XXXXX [redacted] Cathedral City, CA XXXXX To whom it may concern: We hired Door 2 Door Moving Solutions out of Norcross Georgia for a move from Port Orange, Florida to our new home in Cathedral City, California. Pick up was to be 10/30/2018 and delivery 11/16/2018. The Movers packed our items and loaded the truck on 10/31/2018. The target date delivery 1st attempt was supposed to be 11/16/18 Nevertheless, the driver insisted we pay $450.00 a day if we could not receive by the 14th or he would put our possessions in storage despite our document stating clearly the first date attempt is November 16th We have hired many moving companies in the past and we have never seen the gross negligence in a company like this. I usually never select full replacement value and only select minimum coverage because usually there are only minimal problems. However, this was no ordinary move. Today 12/1/2018 we opened our last box and have taken pictures u

I am a single year old woman, who was brokered out by Purple Heart Moving Group, to Door Door Moving Solutions, for a scheduled June 17, move from Central Vermont, to Northern FloridaTwo days prior to estimated pickup, Door Door decided they needed an extra $for a difficult location fee, even though I was on a major RouteI had no choice but to comply, as my lease was up and did not have time to find a different carrierAfter an agonizing four day delay, because EVERYTHING was packed up, the movers finally showed up, not first thing as promised , but at 2:pmon the 21st of JuneThat meant I had to begin the daunting hour drive to FL , just myself and cats, very late in the dayIt took me days to arrive in Tallahassee Purple Heart Moving Group told me, at contract discussion, that my belongings would arrive in to daysMy belongings did not arrive until 1/weeks later, on July 25! Every week, they lead me on that it would be the nex

Started out seemingly professional with reasonable priceOnly received one printable estimate and after the deposit was made quality dropped tremendously Goods were held days in their possessionMy "move case" was seldom handled by same person, lacked in professionalism, poor response to calls, and representatives couldn't get their stories straight or in sync Throughout the time of deposit to delivery their names they worked under or cashed monies were: Affordable Moving, Moving Services, State2state, and lastly Door Door They double booked pickup in Ohio, and driver did not fulfill driver packing of several items which had been paid for The final payment was to be adjusted for late delivery, and they "said" they would not take a credit card over phone (but did for deposit)but required a photograph of my driver's license and credit card be emailed to them I refused When they called to say the truck was packed and would be delivered within 3-days, all communica

I have been trying to ship my remaining belongings to my residence in another stateDoor2Door originally was listed as State2State, but changed their name in the last monthWe originally hired State2State (now listed as Door2Door) to ship items from Ohio to IdahoThey were contracted to pick up my items in October and deliver them in two weeksWeeks, Month, months go by...no sign of itemsThey however are requiring me to pay a check up front and then do not have a delivery dateThey keep saying they will contact me hours in advance, but we are two months out from when they picked up my moving items, and have never contacted us back, even though we contact them DAILYThey are a scam and a fraud, and apparently multiple people have been scammed by this companyNow they are not answering any calls and their service number goes straight to voicemailNow, not only am I scammed out of the moving fee, but all of my cherished heirlooms and belongings are GONEThey are a scam

Booked and gave deposit for move from NC to MIWas given "over estimate" and promised that everything was professional and suchThey showed up with an Enterprise truck that was too smallWere wearing flip flops and hardly spoke EnglishWas feet in the door and asked times if something was goingI told him that everything was goingtimesHe said I needed a new price which was $moreOther guy used our bathroom without asking and didnt even wash his handsThey threw a bottle and some tape out of truck windowI tried to call company for hours and left multiple messages with no contactFinally talked to someone on drivers phone and was told the person that set things up is "no longer with the company" for "underestimating" and "misrepresenting the company"I was still on the hook for the extra $thoughWhen I told her that they littered, she didn't careWhen I told her they used our bathroom and didn't wash hands, he jumped out of the truck, took his phone ba

I hired Door Door dba Affordable Movers to ship several items of furniture from NC to NH (a distance of approxmiles)The Sales Rep told me that in order to guarantee delivery (subject to Acts of God, of course) by the weekend the items would have to be picked up on a Tuesday or WednesdayI signed a Binding Estimate for pickup on 6/19/or 6/20/19, with delivery scheduled for 6/23/or 6/24/and paid a $deposit by CheckThe Carrier cancelled out of the agreed on pickup dates due to "vehicle problems" and wanted to schedule pickup on 6/21/I asked if they would still be able to deliver on the target dates, since I had family waiting to accept delivery, having rearranged their work scheduleI was told "We don't guarantee a delivery date"I asked what was the target date, assuming no "acts of God" and was again told "We don't guarantee a delivery date" Not knowing when the furniture would be delivered, given the shipping schedule described to me by the Sales Rep (

This is my second notice of complaint for this companyTheir original quote to move my household goods from Columbia South Carolina to Carthage New York was an acceptable price but the forgein movers came out and quoted me over $extra which I owe at this moment $I have been dealing with a hardship with this move and barely have enough money to live on and pay my billsMy health has declined due to the stress of this allI'm truly devastated and don't know what to doI am unable to get a loan due to being in financial Rehabilitation programI suggested a lower price to pay but they are not willing to negotiate another priceWhen I signed the paperwork I felt I had no choice in the matterI'm in tears writing this right nowI have no furniture and limited clothing for myself and my childrenEverything is in storage at this companyI can't sleep and my anxiety is through the roofPlease help meThey are holding my items against my will and will not work with me or h

Door2Door provided me with a binding estimate based off the full inventory list that was provided to themJosh Parks Senior Relocation Specialist was the one to provide me with the binding estimateI had asked if further information was needed and hour prior to my move of Sunday, December 2018, I called and confirmed my inventory and let him know that from the original quote, the inventory has significantly decreasedOn Sunday, December 2018, the driver and movers showed up to my Virginia house walked through the place and informed me that I had been misquoted and that I would need to pay an additional $2,on top of my already binding estimateIt took hours of discussions to get them to agree to move my stuff according the that price that I was givenThe movers were in my house from 11:AM to - 11:PMThe following days I never received any contact from Door2Door regardless of the numbers that I calledIt took them weeks to confirm where my items were and

This company never delivered all my stuffThey stole my expensive items like Projector, 39" TV, Bose System, Bed frames and some other stuffI have been trying to contact them to deliver my stuff but they do not answer my calls nor do they reply to my emailsI have been trying to contact them since long time but it seems as if my phone is blockedMegan, Daniella and Jessica all are liars and they never tell you the real thing
My research says that this company operated under "*** movers" earlier and had similar reviews so maybe they changed their name and now its the same business model of stealing customersThey quote low to get business and when the driver comes to pick it up they charge you moreThis is how they have been cheating peopleThere are not business ethics and all they understand is their profit and they do not care for anyones hard earned money
Since they stopped answering my calls I sent a fake moving request so I could get a call and I got a call as

Let me start by saying today is 12/and I have been trying to get my belongings delivered since 11/Josh the sales guy made the whole process sound easy, he never communicated it would take them days or longer to deliver my stuff
My pidate was 11/6, I took the day off work and they never showed upI got a call from Danielle at noon to let me know they will come the next day at am, they showed up at 10:amIn addition, they charged me an extra $The lead driver was rude, unprofessional, and unpleasantHe made a comment about me walking around in my own apartment barefootI do not understand how this was any of his businessThis was after he decided to use my phone charger without asking my permission This is the same guy who tried to get me to sign documents without reading them
I have been trying to get Door Door to deliver my personal items since 11/10, it takes me an average of phone calls a day to get someone, they tell me my stuff

Let me start this off by saying that the end result was a successful moveI went with this Company because it was advertised that they had years of experience, that the company ran strict background checks on their employees, and that hiring the company would take the burden of the move off my shoulders by paying someone else to do itThis was not the case
Let me warn you in advance that that successful move was only due to the fact that I called in several favors and rented an additional truck at my own expense because the company didn't show up with the additional truck or required manpower, themselvesHere's how it all went downOne month prior to the move date, I spoke with a rep and we set a move out date of a Wednesday in SeptemberThe contents would sit on the truck Wednesday night, Thursday, and moon Fridaytruck was deemed necessary with company moversI paid the Deposit without worryI emphasized that the contents had to be out of the house by Thursday morning and would sit overnight until delivery on Fridaydays prior to the move, I call and update the content quantity - an additional truck is required & an additional manRep tells me everything is fine & that his OPS manager even reviewed it but can make it workI pay the additional Deposit without worryThe guys would be there on Wednesdayhours prior to the move, Dispatch calls me saying they'll be there on ThursdayMind you, I've told them from day that the move is on WednesdayMultiple calls to Dispatch, no one answersMy Reservations rep is also silent and won't respond to texts or callsI finally get a hold of Dispatch on Wednesday morning, they rush to fix it and tell me a driver is coming from Maryland and will be there with trucksWednesday 5pm, truck & guys show upman is the foreman (working for Door2Door), men are from Craigslist (of whom reeks of alcohol)Foreman tells me he never knew he needed trucksI argue with the Dispatch manager that I was supposed to have trucks, to which he responded, "even if we show up with a bicycle, we have fulfilled our duty"of the men quit before even starting the jobThe Foreman close the truck & is about to walk off until I plead with them to stayThey agreeI call in several favors & family members to come helpWe worked into the night Wednesday to get it doneThursday morning came and the Foreman rented an additional truck for the contentsI also rented an additional truck for the contents that wouldn't fit on the truckWe finished by 2pm Thursday, just as the Buyers did their final walk-through
We unloaded the Trucks on Thursday night, unexpectedly, as the Foreman informed us he had to do another job on Friday in VirginiaThere are several large issues with this company, here are a few of them that cause me to give you the strongest urging NOT to choose them:
First, the Reservations booker treats you like a Car salesman using pressure tactics and will not take No for an answerSecond, the Reservations booker will not answer your call after they've made the saleI have proof that I called him times in a day span, and he never answered or responded to my callsThird, the Dispatch will not answer your callWhen they do, they will tell you liesFor example, "he's almost there, he's just got to get an additional truck"When the Foreman showed up, he informed us he never told Dispatch that, and didn't know he needed an additional truckFourth, the movers were not employees of Door2DoorThe Foreman hired the guys from CraigslistOne smelled of alcohol so strongly that everyone could smell it in the house (before he quit without doing any work and still demanding the Foreman pay him)
Fifth, they will ignore your callI called multiple times, back to back, going through every menu option possible and no one answered my call or returned my voice messagesMy wife called in from her phone rather than mine and was answered, consistently, several timesThey didn't want to deal with me since there was a problem with the move, and I can only assume they would do the same to anyone else
Despite all of this -- the Foreman & other guy worked their tails off to get us moved once we convinced them to stayThey were incredibly hard workers and did their best to get us out on timeHowever, I reserved trucks and guys from a moving company so that I didn't have to take off any time from workI was met with truck and guys, and had to take off a day of work and call in several favors and rent an additional truck to get us moved
In the end, I ended up paying the company for the man hours that I used of the men and the two trucksIt was an additional expense for the rental of the additional truck, and expenditure of using PTO for my own job
Learn from my mistakes -- go localUse a local moving companyIf you are ok with the level of professionalism that we experienced with this company, post an ad on craigslist for whoever to respond to and rent a couple of trucks yourselfSame results and much cheaper

I was originally quoted $by *** from Door Door Moving SolutionsWe went through every single item and I was told that I could bring boxes, in addition to every piece of furniture that was well notedI reached out to them again days before the move and was assured everything was on trackThey would arrive at my house on Saturday October 27th and would be there from noon to 4pmI began calling around pm, when no one showed upI did not get a responseDespite leaving repeated messages, I could not get anyone to return my callI spent the last day in my hometown stuck sitting in my house waiting for someone to let me know what was going onFinally someone called around pm and said they would be comingThey did not arrive until 9pmThe website boasts the 'best available staff and equipment.? Three men, one of which smelled of an indescribeable stench and told us that he had not showered in days, arrived with no equipment at allDoor Door also states that they '

I booked my move from Atlanta, GA to Silver Spring, MD for through MovingYou4Less (MY4L) They use Door to Door Moving Solutions as a third party vendor When I booked my move, I was told that my items would be delivered withing 3-days My items were picked up on Friday September 7,
On Tuesday September 18th, I called to inquire about the move The customer service representative told me that they had not received a delivery date, so they placed my items in storage I told them that not only did I provide MY4L with a delivery date, but I provided their movers with a delivery date, and it was immediate They then put me on hold for minand I had to hang up I called back and the customer service representative had an attitude with me saying "we will process by next week and call you when we can deliver it" I sent an email that night to the owner of the company, who has yet to respond to my complaint
Today is Tuesday September 25th, and when I called them today,

I contacted this company on October 1, to request that they deliver my items by October 8thI was relocating from Atlanta, GA to New Jersey to begin my career as a fully-licensed attorneyPreviously, I lived in Atlanta for years as a law studentMichael E***, a senior reservations associate, assured me that my items would be delivered by October 8, at a price of $1,However, that did not happenMy personal belongings and furniture were not delivered until weeks laterDuring this time, I asked that my items be released from the company because I no longer wanted to contract with this companyI was told I could not release my itemsIn fact, I was not even allowed to see or view my items in their alleged lot in NorcrossAs such, my items were held HOSTAGE by this companyDuring this time, while I awaited the delivery of my personal belongings and furniture, I asked that I receive an estimate of when my now-delayed items would be receivedOne woman in the cus

absolutely terrible customer serviceWould not confirm details of pickup or deliverycharged double after original estimateAll furniture damagedDriver drove off while searching through boxes to inventoryMissing items upon deliveryCustomer Service is unresponsive and keep getting placed on holdThey do not respond to emailsNone of their emails would come through including their "claims report." Told multiple times the owner would call meTerrible experienceMissing tools, every piece of furniture damaged, boxes soaking wet, boxspring wet and stained

12/1/
*** & *** ***
XXXXX *** ***
Cathedral City, CA XXXXX
To whom it may concern:
We hired Door Door Moving Solutions out of Norcross Georgia for a move from Port Orange, Florida to our new home in Cathedral City, CaliforniaPick up was to be 10/30/and delivery 11/16/The Movers packed our items and loaded the truck on 10/31/The target date delivery 1st attempt was supposed to be 11/16/Nevertheless, the driver insisted we pay $a day if we could not receive by the 14th or he would put our possessions in storage despite our document stating clearly the first date attempt is November 16th We have hired many moving companies in the past and we have never seen the gross negligence in a company like thisI usually never select full replacement value and only select minimum coverage because usually there are only minimal problemsHowever, this was no ordinary moveToday 12/1/we opened our last box and have taken pictures u

I am a single year old woman, who was brokered out by Purple Heart Moving Group, to Door Door Moving Solutions, for a scheduled June 17, move from Central Vermont, to Northern FloridaTwo days prior to estimated pickup, Door Door decided they needed an extra $for a difficult location fee, even though I was on a major RouteI had no choice but to comply, as my lease was up and did not have time to find a different carrierAfter an agonizing four day delay, because EVERYTHING was packed up, the movers finally showed up, not first thing as promised , but at 2:pmon the 21st of JuneThat meant I had to begin the daunting hour drive to FL , just myself and cats, very late in the dayIt took me days to arrive in Tallahassee Purple Heart Moving Group told me, at contract discussion, that my belongings would arrive in to daysMy belongings did not arrive until 1/weeks later, on July 25! Every week, they lead me on that it would be the nex