Door Doctors

The door tech that was dispatched to Ms [redacted] home is a man with 30+ years experience.He did all he could do to her door short of installing a new operatorAs for the material he waswaiting for; it is a special lubricant especially for garage door operators, which he did use toservice her operator.We are not miracle workers and we don't make silk purses out of sow's earsThe Tech workedon several other doors while he was there the first time and when the lubricant came in hewent back a second timeSeveral hours was involved in these two tripsOur rate is$per hourHe charged Ms [redacted] $total, because she is a SeniorShecomplained to me over the phone about the priceI really think this is the main problemIf shewants her money back, I will be glad to refund it.Then, maybe her daughter, Ms [redacted] , can fix her door