Door Saver

Initial Business Response / [redacted] (1000, 8, 2016/04/12) */ RE: Case # [redacted] D [redacted] To whom it may concern, We have received and acknowledge Mr [redacted] complaintWe can understand his upset for receiving our publication on his doorWe have placed him on a "Do not deliver to" list and our distribution team is instructed not deliver to addresses on that list We use an outsourced team and it appears there is a communication issue regarding our distributionWe take these complaints serious and our distribution manager will be having a meeting with the distribution company to go over the severity this issue and to try to come up with a solution so this does not happen again Thank you for your time [redacted] / Office Administrator Door Saver / XXX-XXX-XXXX XXXXX Zevo Drive, Temecula, CA XXXXX www.doorsaver.net Initial Consumer Rebuttal / [redacted] (2000, 10, 2016/04/12) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 8, 2016/04/12) */
RE: Case # [redacted] D [redacted]

To whom it may concern,

We have received and acknowledge Mr. [redacted] complaint. We can understand his upset for receiving our publication on his door. We have placed him on a "Do not deliver to" list...

and our distribution team is instructed not deliver to addresses on that list.

We use an outsourced team and it appears there is a communication issue regarding our distribution. We take these complaints serious and our distribution manager will be having a meeting with the distribution company to go over the severity this issue and to try to come up with a solution so this does not happen again.

Thank you for your time




[redacted] / Office Administrator
Door Saver / XXX-XXX-XXXX
XXXXX Zevo Drive, Temecula, CA XXXXX
www.doorsaver.net
Initial Consumer Rebuttal /* (2000, 10, 2016/04/12) */
(The consumer indicated he/she ACCEPTED the response from the business.)