Doozles Inc

Initial Business Response /* (1000, 5, 2015/06/10) */
Dear Mrs. [redacted],
I would like to personally apologize for the bad experience you had at Doozles. I work beside a staff of high school and college students daily. We try very hard to train each one of them to handle every situation...

appropriately. The person you spoke to was not the owner, he our manager. I spoke with him about this situation and let him know we will absolutely refund your purchase. We want every customer to be 100% satisfied with their experience at Doozles Frozen Custard. I am very sorry we fell short.