Dores Mobil

These business responses were received by Revdex.com via email. The customer brought in to vehicles to be serviced at the same timeTo the best of my knowledge there was no issue with the second vehicle.Sent from my iPad - 08/07/17 Dear *** ***:My name is Jack W*** I am the owner and
manager of Minute Oil Changers in Parma, OHThe matter of complaints ID *** and ID *** both concern the the same vehicle, a *** *** ***When *** *** *** posted a comment July 27th on google I responded immediatelyI apologized and requested that she call me or stop in so I could resolve the issueShe called me on July 28th and said she could stop in on Monday July 31stWhen she stopped in, I inspected the oil filter access doorI did not notice anything brokenI replaced the pins to secure the access door, apologized again and gave her a voucher for a free oil changeI also assured her that after consulting with my staff, a problem like this will never happen againI was under the impression I resolved the issue.Thank You,Jack W***
***Sent from my iPad - 08/05/