Sign in

Dormia

Sharing is caring! Have something to share about Dormia? Use RevDex to write a review
Reviews Dormia

Dormia Reviews (1)

Review: I applied for a TD Bank Retail Card earlier this year and I still have not received the card. I have contacted customer service monthly since July of this year (2015) to get this card sent to me and each time I contact the company about the card not coming I am being told that it was mailed and it should arrive in 7-10 business days. I have spoke to several different customer service reps and supervisors and each time they tell me they will re-send another card, but the only thing I ever receive is a letter stating the actions taken and it should arrive in the 7-10 day business time frame. When I spoke to customer service on Nov 18, 2015 I was told they would close the original account and open a new account and that should solve the issue of me not receiving the card. Now it is Dec. 11, 2015 and I still have not received the card. I last spoke to a representative on Monday Dec 7, 2015 and was told that it was mailed, but they could send another card if I wanted them to. I told the lady I spoke with that I would give it until Friday Dec. 11 and if I have not received the card by that date I would file this complaint because at the point this companies customer service has been very difficult and I do not understand why I keep being told the card is being mailed but I never receive it. My address and contact information is correct or I would not be receiving the letter of correspondence. This account shows as an open account on my credit report but yet I don't even have the card in hand to use. I feel like this needs to be taken care of ASAP! It should not take someone 6 months to get a card sent to them.Desired Settlement: The resolution I am looking for here is for this company to figure out the issue and get this card sent to me.

Check fields!

Write a review of Dormia

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Dormia Rating

Overall satisfaction rating

Description: MATTRESSES

Address: 400 Ernest W Barrett Pkwy NW, Kennesaw, Georgia, United States, 30144-4917

Phone:

Show more...

Web:

This website was reported to be associated with Dormia.



Add contact information for Dormia

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated