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Dorrian's Red Hand Restaurant

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Dorrian's Red Hand Restaurant Reviews (1)

Review: I purchased two drinks from this bar on 10/*/13. My total was $16. They stated the minimum credit card charge was $25. I told them that this is a violation of their contract with visa and that by law they can only charge a minimum of $10 for credit card transactions. I refused to pay and said that I would come back the next day to pay with cash. I came back on 10/*/13 to find they had charged my credit card $25. I did not authorize them to charge this transaction and further they are violating laws that state you can only require a $10 minimum.Desired Settlement: I would like them to change their policy to conform to the laws of requiring only a minimum of $10 credit card transactions. Further, I would like a letter of apology and a refund for $9. I am happy to pay the $16 that I owe them but nothing more.

Business

Response:

Was not aware of the policy for minimum on credit cards until receiving this complaint We apologise to [redacted] for the error and will refund the $9 difference. We have also posted signs at both bars in regards to the $10 minumum for credit cards going foward.

Regards

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

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Description: RESTAURANTS

Address: 988 Champlain St, Dieppe, New Brunswick, Canada, E1A 1P8

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