? Dear Ms [redacted] , ? Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”).? Your concerns were recently forwarded to us for review.? We apologize for the frustrations you described in your complaint to the Revdex.com.? We understand how frustrating it can be to not receive answers after contacting a business, and we are sorry that you had this experience with Dosh? As of February 5, 2018, Dosh’s records reflect that you have successfully transferred $from your Dosh Wallet to your PayPal account? That $is comprised of your earnings from linking your own payment cards in the app, and the referral bonuses you have earned since you created your Dosh account? You stated in your correspondence that you signed up “about people” during Dosh’s January promotion, and that Dosh only paid you for 7.? After review of our records, it has been determined that Dosh has paid you for all bonuses that you earned during the January promotion? You did not meet the full set of requirements to earn referral bonuses for the other people who you claim Dosh still owes you payment for? To get paid for referrals during the promotion last month, a Dosher had to, firstly, send people his/her personal referral link via social media, email or text message? When any person he/she referred 1) clicked on the link to download the Dosh app; 2) created a Dosh account; AND 3) linked an eligible credit or debit card, then the referrer got paid $by Dosh? As of February 5, 2018, a total of individuals have used your referral link to download the Dosh app and create an account.? Of those individuals, have successfully linked payment cards to their Dosh accounts.? The remaining individuals who downloaded and created Dosh accounts using your referral link during the promotional period did not link eligible credit or debit cards in the Dosh app before the end of the promotion? As such, you do not qualify to receive the $referral bonuses for them.? ? For complete offer details, please see: [redacted] ? This page was emailed to all Doshers, and has been available online since January 7, ? For your information, since the end of the promotion on January 21st, Doshers have been able to earn $referral bonuses? Currently, to get paid these bonuses, a Dosher must send his/her personal referral link via social media, email or text message? When a person uses a Dosher’s link to download Dosh and create an account AND that person links an eligible credit or debit card, then the referrer gets paid $by Dosh? For the Doshers who used your referral link to download the app and create Dosh accounts, but who have not yet linked eligible credit or debit cards, you may still earn $referral bonuses for them when any one of them links an eligible payment card? Thank you for using Dosh.? If you require assistance on this or any other matter, please feel free to email us at [redacted] ? Respectfully,? ? The Dosh Team [redacted]
Dear Ms [redacted] , ? Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”)? Your concerns were recently forwarded to us for review.? We apologize for the frustrations you described in your complaint to the Revdex.com.? We understand how frustrating it can be to not receive answers after contacting a business, and we are sorry that you had this experience with Dosh? You state that you referred people to Dosh, and that you have not received the $referral bonus for each so you are owed $from Dosh.? Dosh’s current records reflect that you earned two referral bonuses, and as such you were paid $by Dosh ($on December 23rd and $on December 28th).? ? Dosh’s records also reflect that you did not meet all the requirements of the Dosh offer for the remaining people you say you referred.? As such, you are not eligible to receive the $referral bonus for them.? For complete offer details, please see: [redacted] .? That page was emailed to all Dosh subscribers, and has been available online, since December 14, 2017.? In your case, the majority of the people who used your link to download Dosh did not link a credit or debit card in the app.? ? In order to earn the $referral bonus, the promotion required the person who used your link to both create a Dosh account and link a credit or debit card before the end of the promotion on December 31, 2017.? These conditions were not met, and this is why you did not receive a $referral bonus for those people.? As such, we consider this issue resolved.? ? Thank you for being a Dosh Subscriber? If you require assistance on this or any other matter, please feel free to email us at [redacted] ? Respectfully,? ? The Dosh Team [redacted] ?
Complaint: [redacted] I am rejecting this response because: The person I last told you about (I will not mention names as I'm not sure if this is made public) with the first initial "*" clicked on my link right in front of me The fact that your system lost track of his complete registration (including immediate action in successfully registering his credit card) should not be the fault of the customer I realize, however, you have thousands of complaints matching my exact scenario, wallpapered across social media Your company made a big mistake and isn't making good on promises because the system is so fundamentally flawed, you CANNOT track your mistake It's a shame I would expect you to at least act with integrity and make good on promises I don't think thousands of people, having the same experience that has fallen on deaf ears, is anything to dismiss I pray your company accepts your mistakes and honors your agreement with it's customers The fact that you have no record for SO many people clicking on referral links is a wave of poor public attention that I've never seen to this degree for ANY app It would be in your best interest to act honorably and respond to the public At least admit that you have taken thousands of dollars from THOUSANDS of people who held up their end of the legal agreement Pay me my $agreed upon referral fee Please operate with integrity, even if you can't prove your error Thousands upon thousands of people cannot be wrong Regards, [redacted]
Dear Mr [redacted] , Thank you for contacting DOSH Holdings, Inc(you know us as “Dosh”) Your concerns were recently forwarded to us for review We appreciate your comment that Dosh offers great cash back opportunities, and we apologize for the frustrations described in your complaint to the Revdex.com regarding your hotel bookings Our records confirm that you booked two separate hotel reservations in Orlando, one for the night of December 22, and the other for December 23, Your correspondence says you mistakenly booked your first reservation for the incorrect night You state that you were not informed the hotel booking was a non-refundable reservation, and you became aware of this only when you viewed the reservation confirmation Dosh emailed to you Our records confirm that you contacted the merchant of record at the toll-free number in your confirmation email, and because the rules of the reservation you were unable to cancel or modify that reservation Subsequently, you booked another hotel reservation through Dosh for the correct night We also understand that you disputed the charge for your first reservation with American Express, and you lost that chargeback dispute to the merchant of record Although you state that you accidentally booked the hotel for the wrong night, and you lost the chargeback dispute, we value input from all Doshers and take feedback into account as we continue to improve the app and our services As a one-time occurrence, for customer satisfaction purposes we have credited your Dosh Wallet for the outstanding amount you paid for your hotel booking at the DoubleTree by Hilton Orlando Downtown On February 16, 2018, Dosh issued you a credit of $ This amount was calculated by subtracting the rewards you received for that reservation from Dosh on December 24, from the total amount you paid for the hotel on December 21, ($– $= $115.96) Further details were provided to you in the email you received from Dosh on Friday As such, we consider this matter resolved and final Thank you for being a Dosher, and we hope you continue to take advantage of the great cash back rewards and hotel deals you can receive every day through our 100,000+ merchants! If you require assistance on this or any other matter, please feel free to submit a ticket to Customer Support Regards, The Dosh Team
Dear Ms***, Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”) Your concerns were recently forwarded to us for review We apologize for the frustrations you described in your complaint to the Revdex.com, and are sorry that you had this experience You have expressed your inability to access your Dosh account by logging in using Facebook Dosh is pleased to have communicated a resolution to the problem to you this afternoon Please follow the instructions detailed in that email sent from [redacted] Upon completion of those steps, you will again be able to access your Dosh account Thank you for being a Dosh Subscriber If you require assistance on this or any other matter, please feel free to email us at [redacted] Respectfully, The Dosh Team [redacted]
Dear Ms [redacted] , Thank you for contacting DOSH Holdings, Inc(you know us as “Dosh”) Your concerns were recently forwarded to us for review, and we apologize for the frustrations you described in your complaint to the Revdex.com You state that Dosh owes you payment for a $referral bonus because your contact used your link to sign up for Dosh and completed all the requires steps for to get the bonus You indicated this occurred on January 15th, which was during Dosh’s January referral bonus promotion To get paid for referrals during that promotion, certain requirements had to be completed A Dosher had to, firstly, send people his/her personal referral link via social media, email or text message When any person he/she referred 1) on his/her mobile phone, clicked on the link to download the Dosh app; 2) created a Dosh account; and 3) linked an eligible credit or debit card, then the referrer was paid $by Dosh For complete offer details, please see: http://dosh2017.businesscatalyst.com/NewYear2018/index.html The requirements of this promotion were clearly disclosed This page was emailed to all Doshers, and has been available online since January 7, 2018, the day of the start of the promotion Dosh has reviewed your complete account history and details and determined that we have already paid you for the sole $referral bonus that you have earned (for [redacted] **) In communications with Customer Support, you indicated [redacted] ** is the Dosher who you are owed a referral bonus for Dosh has verified that he did not click on your link to download Dosh on his mobile phone As such, you did not meet the requirements to earn a bonus for him You are not owed any outstanding referral bonuses from Dosh, and we consider this matter closed Thank you for using Dosh If you require assistance on this or any other matter, please feel free to submit a ticket to Customer Support Regards, The Dosh Team
? Dear Mr [redacted] ,? Thank you for contacting DOSH Holdings, Inc(you know us as “Dosh”).? ? Your concerns were forwarded to us for review, and we apologize for the frustrations you described in your complaint to the Revdex.com.? ? ? We reviewed your account history and transactions you have made at Dosh merchants using a credit card linked to your account.? ? On June 27than email was sent to you from a Dosh Customer Support Supervisor.? ? Please respond to that email so that we may complete our review of your account.? If you are unable to locate the message we sent you, please email? [email protected] a Customer Support Supervisor? will contact you.? ? Thank you.? Regards,? ? The Dosh Team
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, *** ***
Dear Ms [redacted] , Thank you for contacting DOSH Holdings, Inc(you know us as “Dosh”) Your concerns were recently forwarded to us for review, and we apologize for the frustrations you described in your complaint to the Revdex.com You stated in your correspondence that during Dosh’s January referral bonus promotion you had a total of four referrals and only received payment for two We conducted a review of your account, and have verified that you received payment from Dosh for four referral bonuses As of February 19, 2018, Dosh’s records reflect that you have successfully redeemed $from your Dosh Wallet That $is comprised of your earnings from linking your own two payment cards in the app, the three (3) $referral bonuses you earned during Dosh’s referral promotion which lasted from January 7-21, 2018, and the one (1) $referral bonus you earned after the end of that promotion After a complete review of our records, it has been determined that Dosh has paid you for all bonuses you earned during the January promotion As such, we consider this matter closed Thank you for using Dosh If you require assistance on this or any other matter, please feel free to submit a ticket to Customer Support Regards, The Dosh Team
Complaint: [redacted] I am rejecting this response because: I watched them use the correct link and do the correct process, so the referral system is obviously flawedYes, I recently received the bonus for ***, after Dosh claimed I also "incorrectly" referred him tooI just want the advertised promotion to be honored as I correctly referred these individuals; it will save everyone time and energy Regards, [redacted]
Complaint: [redacted] I am rejecting this response because:? The person I last told you about (I will not mention names as I'm not sure if this is made public) with the first initial "*" clicked on my link right in front of me.? The fact that your system lost track of his complete registration (including immediate action in successfully registering his credit card) should not be the fault of the customer.? I realize, however, you have thousands of complaints matching my exact scenario, wallpapered across social media.? Your company made a big mistake and isn't making good on promises because the system is so fundamentally flawed, you CANNOT track your mistake.? It's a shame.? I would expect you to at least act with integrity and make good on promises.? I don't think thousands of people, having the same experience that has fallen on deaf ears, is anything to dismiss.? I pray your company accepts your mistakes and honors your agreement with it's customers.? The fact that you have no record for SO many people clicking on referral links is a wave of poor public attention that I've never seen to this degree for ANY app.? It would be in your best interest to act honorably and respond to the public.? At least admit that you have taken thousands of dollars from THOUSANDS of people who held up their end of the legal agreement.? Pay me my $agreed upon referral fee.? Please operate with integrity, even if you can't prove your error.? Thousands upon thousands of people cannot be wrong.? Regards, [redacted]
Dear Ms [redacted] , ? Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”)? Your concerns were recently forwarded to us for review.? We apologize for the frustrations you described in your complaint to the Revdex.com, and are sorry that you had this experience.? ? Our records reflect that you did not meet all the requirements of the Dosh offer you reference.? As such, you are not eligible to receive any $referral bonuses.? In order to earn the $referral bonus, the promotion required any person you referred to both create a Dosh account (using your personal referral link that you share with them) and link a credit or debit card before the end of the promotion.? These conditions were not met, and this is why you did not receive any $referral bonuses.? ? You state that you received notification(s) from Dosh which said the bonuses would be applied to your account on December 7, 2017.? Please note that you are referencing a general notification that was issued to all Dosh subscribers, via the app.? That notification was not specific for you.? Rather, it was a general communication that was (and still currently is) in the feed of all Dosh subscribers; and may be viewed by going to “Home” in the Dosh app and scrolling down.? It reads, “$Referral Bonus Update: Total referral bonus will be deposited into your Dosh Wallet by 12/7.”? We apologize for the confusion this notification caused you? Since you did not meet the offer requirements, you will not be paid any referral bonuses in conjunction with that offer.? As such, we consider this matter resolved.? ? Thank you for being a Dosh Subscriber? If you require assistance on this or any other matter, please feel free to email us at [redacted] ? Respectfully,? ? The Dosh Team [redacted]
Dear [redacted] ***, Your concerns were recently forwarded to DOSH Holdings, Inc(you know us as “Dosh”) for review We are sorry you found our response to your complaint unsatisfactory We have verified that we paid you for the two valid referral bonuses you have earned We understand your frustration, but we do not have any further information to provide you with The rules of our promotions are disclosed transparently in the app and online Thank you for using Dosh Regards, The Dosh Team
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, ***? ***
Dear Ms [redacted] , Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”) Your concerns were recently forwarded to us for review We apologize for the frustrations you described in your complaint to the Revdex.com, and are sorry that you had this experience We are very pleased to be able to communicate back to you that the issues you describe have already been resolved by Dosh Our records reflect that $was successfully transferred from your Dosh Wallet to your PayPal account on January 5, As such, we consider this matter closed Thank you for being a Dosh Subscriber If you require assistance on this or any other matter, please feel free to email us at [redacted] Respectfully, The Dosh Team [redacted]
Dear [redacted] ***, ? Your concerns were recently forwarded to DOSH Holdings, Inc(you know us as “Dosh”) for review.? We are sorry you found our response to your complaint unsatisfactory.? We have verified that we paid you for the two valid referral bonuses you have earned.? We understand your frustration, but we do not have any further information to provide you with.? The rules of our promotions are disclosed transparently in the app and online.? Thank you for using Dosh? Regards,? The Dosh Team
Complaint: [redacted] I am rejecting this response because: I still have money owedI had people sign up in front of me and link their cardsMy DOSH social changed in $increments as well so I do know these people signed upI hustled and offered people free starbucks cards, etc for signing upThere is no time stamp or date on anything from DOSH on the app so I have NO Proof to show everyone else that signed up under neath me other then the dosh social.? ? I will make sure to spread the word about the DOSH Social app through Social media.? You have hundreds of people constantly complaining of not being paid and all DOSH does is give Generic Responses to submit a ticket, etcYour response is a basic generic response EVERY SINGLE TIMEIm over it.? Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
? Dear Ms***, Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”)? Your concerns were recently forwarded to us for review.? We apologize for the frustrations you described in your complaint to the Revdex.com, and are sorry that you had this experience.? However,? Dosh is very pleased to communicate to you today that? the issues you had been having redeeming funds from your Dosh Wallet have been resolved.? ? Our records confirm that you successfully transferred funds from your Dosh Wallet to your PayPal account on January 29, Please be reassured that Dosh is fully PCI compliant.? We adhere to the Payment Card Industry Data Security Standard (PCI DSS), which is a set of security standards designed to ensure that all companies that accept, process, store, or transmit credit card information maintain a secure environment.? Dosh uses bank-level, encryption security.? Dosh does not store? password, credit or debit card data, or bank account information in the app or on our servers, and when your bank account or credit card information is displayed, the app only reveals the last digits.? Additionally, all purchase transactions made using Dosh are encryptedThank you for being a Dosh Subscriber? If you require assistance on this or any other matter, please feel free to email us at [redacted] Respectfully,? The Dosh Team [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meHello ***,Hello ***, When I first sign up I use my metro PC's number which is a cell phone number. Something happen to my phone so I use only that Vop number just for a dayThen when I wanted to go back and correct it [redacted] wouldn't let meThat was a red flag to me that your company wasn't trying to pay meI work hard for my money, will like itI also received a email from [redacted] about this yesterdayI did leave my number the same number I sign up withAll I'm asking is that I received what is owed to meThanks Regards, [redacted]
? Dear Ms [redacted] , ? Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”).? Your concerns were recently forwarded to us for review.? We apologize for the frustrations you described in your complaint to the Revdex.com.? We understand how frustrating it can be to not receive answers after contacting a business, and we are sorry that you had this experience with Dosh? As of February 5, 2018, Dosh’s records reflect that you have successfully transferred $from your Dosh Wallet to your PayPal account? That $is comprised of your earnings from linking your own payment cards in the app, and the referral bonuses you have earned since you created your Dosh account? You stated in your correspondence that you signed up “about people” during Dosh’s January promotion, and that Dosh only paid you for 7.? After review of our records, it has been determined that Dosh has paid you for all bonuses that you earned during the January promotion? You did not meet the full set of requirements to earn referral bonuses for the other people who you claim Dosh still owes you payment for? To get paid for referrals during the promotion last month, a Dosher had to, firstly, send people his/her personal referral link via social media, email or text message? When any person he/she referred 1) clicked on the link to download the Dosh app; 2) created a Dosh account; AND 3) linked an eligible credit or debit card, then the referrer got paid $by Dosh? As of February 5, 2018, a total of individuals have used your referral link to download the Dosh app and create an account.? Of those individuals, have successfully linked payment cards to their Dosh accounts.? The remaining individuals who downloaded and created Dosh accounts using your referral link during the promotional period did not link eligible credit or debit cards in the Dosh app before the end of the promotion? As such, you do not qualify to receive the $referral bonuses for them.? ? For complete offer details, please see: [redacted] ? This page was emailed to all Doshers, and has been available online since January 7, ? For your information, since the end of the promotion on January 21st, Doshers have been able to earn $referral bonuses? Currently, to get paid these bonuses, a Dosher must send his/her personal referral link via social media, email or text message? When a person uses a Dosher’s link to download Dosh and create an account AND that person links an eligible credit or debit card, then the referrer gets paid $by Dosh? For the Doshers who used your referral link to download the app and create Dosh accounts, but who have not yet linked eligible credit or debit cards, you may still earn $referral bonuses for them when any one of them links an eligible payment card? Thank you for using Dosh.? If you require assistance on this or any other matter, please feel free to email us at [redacted] ? Respectfully,? ? The Dosh Team [redacted]
Dear Ms [redacted] , ? Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”)? Your concerns were recently forwarded to us for review.? We apologize for the frustrations you described in your complaint to the Revdex.com.? We understand how frustrating it can be to not receive answers after contacting a business, and we are sorry that you had this experience with Dosh? You state that you referred people to Dosh, and that you have not received the $referral bonus for each so you are owed $from Dosh.? Dosh’s current records reflect that you earned two referral bonuses, and as such you were paid $by Dosh ($on December 23rd and $on December 28th).? ? Dosh’s records also reflect that you did not meet all the requirements of the Dosh offer for the remaining people you say you referred.? As such, you are not eligible to receive the $referral bonus for them.? For complete offer details, please see: [redacted] .? That page was emailed to all Dosh subscribers, and has been available online, since December 14, 2017.? In your case, the majority of the people who used your link to download Dosh did not link a credit or debit card in the app.? ? In order to earn the $referral bonus, the promotion required the person who used your link to both create a Dosh account and link a credit or debit card before the end of the promotion on December 31, 2017.? These conditions were not met, and this is why you did not receive a $referral bonus for those people.? As such, we consider this issue resolved.? ? Thank you for being a Dosh Subscriber? If you require assistance on this or any other matter, please feel free to email us at [redacted] ? Respectfully,? ? The Dosh Team [redacted] ?
Complaint: [redacted] I am rejecting this response because: The person I last told you about (I will not mention names as I'm not sure if this is made public) with the first initial "*" clicked on my link right in front of me The fact that your system lost track of his complete registration (including immediate action in successfully registering his credit card) should not be the fault of the customer I realize, however, you have thousands of complaints matching my exact scenario, wallpapered across social media Your company made a big mistake and isn't making good on promises because the system is so fundamentally flawed, you CANNOT track your mistake It's a shame I would expect you to at least act with integrity and make good on promises I don't think thousands of people, having the same experience that has fallen on deaf ears, is anything to dismiss I pray your company accepts your mistakes and honors your agreement with it's customers The fact that you have no record for SO many people clicking on referral links is a wave of poor public attention that I've never seen to this degree for ANY app It would be in your best interest to act honorably and respond to the public At least admit that you have taken thousands of dollars from THOUSANDS of people who held up their end of the legal agreement Pay me my $agreed upon referral fee Please operate with integrity, even if you can't prove your error Thousands upon thousands of people cannot be wrong Regards, [redacted]
Dear Mr [redacted] , Thank you for contacting DOSH Holdings, Inc(you know us as “Dosh”) Your concerns were recently forwarded to us for review We appreciate your comment that Dosh offers great cash back opportunities, and we apologize for the frustrations described in your complaint to the Revdex.com regarding your hotel bookings Our records confirm that you booked two separate hotel reservations in Orlando, one for the night of December 22, and the other for December 23, Your correspondence says you mistakenly booked your first reservation for the incorrect night You state that you were not informed the hotel booking was a non-refundable reservation, and you became aware of this only when you viewed the reservation confirmation Dosh emailed to you Our records confirm that you contacted the merchant of record at the toll-free number in your confirmation email, and because the rules of the reservation you were unable to cancel or modify that reservation Subsequently, you booked another hotel reservation through Dosh for the correct night We also understand that you disputed the charge for your first reservation with American Express, and you lost that chargeback dispute to the merchant of record Although you state that you accidentally booked the hotel for the wrong night, and you lost the chargeback dispute, we value input from all Doshers and take feedback into account as we continue to improve the app and our services As a one-time occurrence, for customer satisfaction purposes we have credited your Dosh Wallet for the outstanding amount you paid for your hotel booking at the DoubleTree by Hilton Orlando Downtown On February 16, 2018, Dosh issued you a credit of $ This amount was calculated by subtracting the rewards you received for that reservation from Dosh on December 24, from the total amount you paid for the hotel on December 21, ($– $= $115.96) Further details were provided to you in the email you received from Dosh on Friday As such, we consider this matter resolved and final Thank you for being a Dosher, and we hope you continue to take advantage of the great cash back rewards and hotel deals you can receive every day through our 100,000+ merchants! If you require assistance on this or any other matter, please feel free to submit a ticket to Customer Support Regards, The Dosh Team
Dear Ms***, Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”) Your concerns were recently forwarded to us for review We apologize for the frustrations you described in your complaint to the Revdex.com, and are sorry that you had this experience You have expressed your inability to access your Dosh account by logging in using Facebook Dosh is pleased to have communicated a resolution to the problem to you this afternoon Please follow the instructions detailed in that email sent from [redacted] Upon completion of those steps, you will again be able to access your Dosh account Thank you for being a Dosh Subscriber If you require assistance on this or any other matter, please feel free to email us at [redacted] Respectfully, The Dosh Team [redacted]
Dear Ms [redacted] , Thank you for contacting DOSH Holdings, Inc(you know us as “Dosh”) Your concerns were recently forwarded to us for review, and we apologize for the frustrations you described in your complaint to the Revdex.com You state that Dosh owes you payment for a $referral bonus because your contact used your link to sign up for Dosh and completed all the requires steps for to get the bonus You indicated this occurred on January 15th, which was during Dosh’s January referral bonus promotion To get paid for referrals during that promotion, certain requirements had to be completed A Dosher had to, firstly, send people his/her personal referral link via social media, email or text message When any person he/she referred 1) on his/her mobile phone, clicked on the link to download the Dosh app; 2) created a Dosh account; and 3) linked an eligible credit or debit card, then the referrer was paid $by Dosh For complete offer details, please see: http://dosh2017.businesscatalyst.com/NewYear2018/index.html The requirements of this promotion were clearly disclosed This page was emailed to all Doshers, and has been available online since January 7, 2018, the day of the start of the promotion Dosh has reviewed your complete account history and details and determined that we have already paid you for the sole $referral bonus that you have earned (for [redacted] **) In communications with Customer Support, you indicated [redacted] ** is the Dosher who you are owed a referral bonus for Dosh has verified that he did not click on your link to download Dosh on his mobile phone As such, you did not meet the requirements to earn a bonus for him You are not owed any outstanding referral bonuses from Dosh, and we consider this matter closed Thank you for using Dosh If you require assistance on this or any other matter, please feel free to submit a ticket to Customer Support Regards, The Dosh Team
? Dear Mr [redacted] ,? Thank you for contacting DOSH Holdings, Inc(you know us as “Dosh”).? ? Your concerns were forwarded to us for review, and we apologize for the frustrations you described in your complaint to the Revdex.com.? ? ? We reviewed your account history and transactions you have made at Dosh merchants using a credit card linked to your account.? ? On June 27than email was sent to you from a Dosh Customer Support Supervisor.? ? Please respond to that email so that we may complete our review of your account.? If you are unable to locate the message we sent you, please email? [email protected] a Customer Support Supervisor? will contact you.? ? Thank you.? Regards,? ? The Dosh Team
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, *** ***
Dear Ms [redacted] , Thank you for contacting DOSH Holdings, Inc(you know us as “Dosh”) Your concerns were recently forwarded to us for review, and we apologize for the frustrations you described in your complaint to the Revdex.com You stated in your correspondence that during Dosh’s January referral bonus promotion you had a total of four referrals and only received payment for two We conducted a review of your account, and have verified that you received payment from Dosh for four referral bonuses As of February 19, 2018, Dosh’s records reflect that you have successfully redeemed $from your Dosh Wallet That $is comprised of your earnings from linking your own two payment cards in the app, the three (3) $referral bonuses you earned during Dosh’s referral promotion which lasted from January 7-21, 2018, and the one (1) $referral bonus you earned after the end of that promotion After a complete review of our records, it has been determined that Dosh has paid you for all bonuses you earned during the January promotion As such, we consider this matter closed Thank you for using Dosh If you require assistance on this or any other matter, please feel free to submit a ticket to Customer Support Regards, The Dosh Team
Complaint: [redacted] I am rejecting this response because: I watched them use the correct link and do the correct process, so the referral system is obviously flawedYes, I recently received the bonus for ***, after Dosh claimed I also "incorrectly" referred him tooI just want the advertised promotion to be honored as I correctly referred these individuals; it will save everyone time and energy Regards, [redacted]
Complaint: [redacted] I am rejecting this response because:? The person I last told you about (I will not mention names as I'm not sure if this is made public) with the first initial "*" clicked on my link right in front of me.? The fact that your system lost track of his complete registration (including immediate action in successfully registering his credit card) should not be the fault of the customer.? I realize, however, you have thousands of complaints matching my exact scenario, wallpapered across social media.? Your company made a big mistake and isn't making good on promises because the system is so fundamentally flawed, you CANNOT track your mistake.? It's a shame.? I would expect you to at least act with integrity and make good on promises.? I don't think thousands of people, having the same experience that has fallen on deaf ears, is anything to dismiss.? I pray your company accepts your mistakes and honors your agreement with it's customers.? The fact that you have no record for SO many people clicking on referral links is a wave of poor public attention that I've never seen to this degree for ANY app.? It would be in your best interest to act honorably and respond to the public.? At least admit that you have taken thousands of dollars from THOUSANDS of people who held up their end of the legal agreement.? Pay me my $agreed upon referral fee.? Please operate with integrity, even if you can't prove your error.? Thousands upon thousands of people cannot be wrong.? Regards, [redacted]
Dear Ms [redacted] , ? Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”)? Your concerns were recently forwarded to us for review.? We apologize for the frustrations you described in your complaint to the Revdex.com, and are sorry that you had this experience.? ? Our records reflect that you did not meet all the requirements of the Dosh offer you reference.? As such, you are not eligible to receive any $referral bonuses.? In order to earn the $referral bonus, the promotion required any person you referred to both create a Dosh account (using your personal referral link that you share with them) and link a credit or debit card before the end of the promotion.? These conditions were not met, and this is why you did not receive any $referral bonuses.? ? You state that you received notification(s) from Dosh which said the bonuses would be applied to your account on December 7, 2017.? Please note that you are referencing a general notification that was issued to all Dosh subscribers, via the app.? That notification was not specific for you.? Rather, it was a general communication that was (and still currently is) in the feed of all Dosh subscribers; and may be viewed by going to “Home” in the Dosh app and scrolling down.? It reads, “$Referral Bonus Update: Total referral bonus will be deposited into your Dosh Wallet by 12/7.”? We apologize for the confusion this notification caused you? Since you did not meet the offer requirements, you will not be paid any referral bonuses in conjunction with that offer.? As such, we consider this matter resolved.? ? Thank you for being a Dosh Subscriber? If you require assistance on this or any other matter, please feel free to email us at [redacted] ? Respectfully,? ? The Dosh Team [redacted]
Dear [redacted] ***, Your concerns were recently forwarded to DOSH Holdings, Inc(you know us as “Dosh”) for review We are sorry you found our response to your complaint unsatisfactory We have verified that we paid you for the two valid referral bonuses you have earned We understand your frustration, but we do not have any further information to provide you with The rules of our promotions are disclosed transparently in the app and online Thank you for using Dosh Regards, The Dosh Team
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, ***? ***
Dear Ms [redacted] , Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”) Your concerns were recently forwarded to us for review We apologize for the frustrations you described in your complaint to the Revdex.com, and are sorry that you had this experience We are very pleased to be able to communicate back to you that the issues you describe have already been resolved by Dosh Our records reflect that $was successfully transferred from your Dosh Wallet to your PayPal account on January 5, As such, we consider this matter closed Thank you for being a Dosh Subscriber If you require assistance on this or any other matter, please feel free to email us at [redacted] Respectfully, The Dosh Team [redacted]
Dear [redacted] ***, ? Your concerns were recently forwarded to DOSH Holdings, Inc(you know us as “Dosh”) for review.? We are sorry you found our response to your complaint unsatisfactory.? We have verified that we paid you for the two valid referral bonuses you have earned.? We understand your frustration, but we do not have any further information to provide you with.? The rules of our promotions are disclosed transparently in the app and online.? Thank you for using Dosh? Regards,? The Dosh Team
Complaint: [redacted] I am rejecting this response because: I still have money owedI had people sign up in front of me and link their cardsMy DOSH social changed in $increments as well so I do know these people signed upI hustled and offered people free starbucks cards, etc for signing upThere is no time stamp or date on anything from DOSH on the app so I have NO Proof to show everyone else that signed up under neath me other then the dosh social.? ? I will make sure to spread the word about the DOSH Social app through Social media.? You have hundreds of people constantly complaining of not being paid and all DOSH does is give Generic Responses to submit a ticket, etcYour response is a basic generic response EVERY SINGLE TIMEIm over it.? Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
? Dear Ms***, Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”)? Your concerns were recently forwarded to us for review.? We apologize for the frustrations you described in your complaint to the Revdex.com, and are sorry that you had this experience.? However,? Dosh is very pleased to communicate to you today that? the issues you had been having redeeming funds from your Dosh Wallet have been resolved.? ? Our records confirm that you successfully transferred funds from your Dosh Wallet to your PayPal account on January 29, Please be reassured that Dosh is fully PCI compliant.? We adhere to the Payment Card Industry Data Security Standard (PCI DSS), which is a set of security standards designed to ensure that all companies that accept, process, store, or transmit credit card information maintain a secure environment.? Dosh uses bank-level, encryption security.? Dosh does not store? password, credit or debit card data, or bank account information in the app or on our servers, and when your bank account or credit card information is displayed, the app only reveals the last digits.? Additionally, all purchase transactions made using Dosh are encryptedThank you for being a Dosh Subscriber? If you require assistance on this or any other matter, please feel free to email us at [redacted] Respectfully,? The Dosh Team [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meHello ***,Hello ***, When I first sign up I use my metro PC's number which is a cell phone number. Something happen to my phone so I use only that Vop number just for a dayThen when I wanted to go back and correct it [redacted] wouldn't let meThat was a red flag to me that your company wasn't trying to pay meI work hard for my money, will like itI also received a email from [redacted] about this yesterdayI did leave my number the same number I sign up withAll I'm asking is that I received what is owed to meThanks Regards, [redacted]