My company has used Doteasy since as a recommendation from my last website designer I'm with a new website designer and he made a different recommendation that offered more at a fraction of the price I switched my services over a year ago, or so I thought, when recently a $charge was placed on my credit card...The company has since stated they would credit me back, but would charge $do do so and another $to unlock my domain, to allow for the transfer Basically, they want to nickel and dime you so they can still make a profit, even after the relationship is terminated Needless, to say if the new domain host company doesn't work out, I will not use this company ever again...sad in so many ways
I have been using doteasy service for a long time, their customer service is very helpful, I can get most of my help from their online chat, for more complicated problem, their support ticket is very responsive and helpful
I have been with Doteasy for more than years and I'm pretty happy with their servicesI don't recall there was any major downtime for my website in the past yearsAnd if there were scheduled maintenance, they would have sent me an email to notify me I'm not a tech savvy and I built my website with WordPressFor those who have experience building WordPress website may know that the learning curve can be pretty steep if one has no coding experience at allThere was a time when one of my outdated plugins crashed my site and therefore my site could not load at all (which also disabled me to log into the dashboard)At that point, I had no clue what caused the downtime issueSo, I submitted a support ticket and the Doteasy support team not only identified which of my plugins causing the issue but also provided me with a detailed step-by-step solution about how to fix it within a few hours since they received my ticket Doteasy sends me renewal notice when it gets close to my renewal dateIt gives me the option to either renew my service or change my hosting plan options (or even cancel my hosting plan)Everything is simple and transparent Overall, I think Doteasy offers great uptime, affordable hosting solutions, and great technical support! I would highly recommend its service to anyone!
Horrible serviceThey charged my credit card for unauthorized and unwanted servicesEvery year when I renewed I clicked to not do auto renewal but every year they would show it as auto renew and attempt to run my credit cardDon't waste your money and frustrationHorrible company
My company has used Doteasy since as a recommendation from my last website designer I'm with a new website designer and he made a different recommendation that offered more at a fraction of the price I switched my services over a year ago, or so I thought, when recently a $charge was placed on my credit card...The company has since stated they would credit me back, but would charge $do do so and another $to unlock my domain, to allow for the transfer Basically, they want to nickel and dime you so they can still make a profit, even after the relationship is terminated Needless, to say if the new domain host company doesn't work out, I will not use this company ever again...sad in so many ways
I have been using doteasy service for a long time, their customer service is very helpful, I can get most of my help from their online chat, for more complicated problem, their support ticket is very responsive and helpful
I have been with Doteasy for more than years and I'm pretty happy with their servicesI don't recall there was any major downtime for my website in the past yearsAnd if there were scheduled maintenance, they would have sent me an email to notify me I'm not a tech savvy and I built my website with WordPressFor those who have experience building WordPress website may know that the learning curve can be pretty steep if one has no coding experience at allThere was a time when one of my outdated plugins crashed my site and therefore my site could not load at all (which also disabled me to log into the dashboard)At that point, I had no clue what caused the downtime issueSo, I submitted a support ticket and the Doteasy support team not only identified which of my plugins causing the issue but also provided me with a detailed step-by-step solution about how to fix it within a few hours since they received my ticket Doteasy sends me renewal notice when it gets close to my renewal dateIt gives me the option to either renew my service or change my hosting plan options (or even cancel my hosting plan)Everything is simple and transparent Overall, I think Doteasy offers great uptime, affordable hosting solutions, and great technical support! I would highly recommend its service to anyone!
Horrible serviceThey charged my credit card for unauthorized and unwanted servicesEvery year when I renewed I clicked to not do auto renewal but every year they would show it as auto renew and attempt to run my credit cardDon't waste your money and frustrationHorrible company