Beware of DotMed: Unprofessional and Unreliable Marketplace
I had the misfortune of dealing with DotMed, and I can confidently say that this is one of the most unprofessional and unreliable marketplaces I've ever encountered. From start to finish, my experience was riddled with issues that highlighted the platform's lack of integrity and poor customer service.
First and foremost, the listings on DotMed are often misleading, with sellers posting outdated or inaccurate information. I found myself wasting time and money on products that were not as described. The lack of quality control on this platform is staggering, and it seems like they have no interest in ensuring the accuracy of the listings they allow on their site.
Moreover, the customer service is a complete joke. When I reached out to resolve the issues with my purchase, I was met with indifference and unhelpfulness. It took days to get a response, and even then, the representatives were dismissive and did nothing to rectify the situation. They clearly don't care about their customers, and it shows in their lackluster support.
On top of that, the payment process is sketchy at best. I encountered multiple errors and delays that left me wondering if my transaction was even secure. DotMed clearly doesn't prioritize the safety or satisfaction of its users, and I strongly advise others to avoid this marketplace at all costs.
In short, DotMed is a breeding ground for shady sellers and a platform that doesn't stand behind the products it promotes. Save yourself the headache and take your business elsewhere. There are far more reputable and reliable marketplaces out there that actually value their customers.
DOTmed is web community that healthcare professionals use to buy and sell medical equipmentThe equipment on DOTmed is owned by our sellers, and DOTmed doesn't sell any equipment.This users' issue lies with a seller on DOTmed We provide many services for dispute resolution, including ratings and forums, where buyers can address their complaints directly to sellers, and DOTmed will take action, including assisting with the recovery of lost money, when appropriate.Unfortunately this user didn't choose to take advantage of any of these services, opting instead to file this complaint If she would simply email us at [redacted] we would open a complaint and help her address her issues It's something that happens rarely, but when it happens DOTmed takes these complaints very seriously and works to assist users in every way possible.Unfortunately with the limited information provided here we can not address this complaint I again emphasize that this is not a client who has paid us anything, she is not complaining about the DOTmed service, and chose to not take advantage of the services offered for this very situation.With that said, I encourage her to let us know of her issue at [redacted] and we will help in any way we can.Thank you very much.Matt U***, CTO, DOTmed.com, Inc
First and foremost, the listings on DotMed are often misleading, with sellers posting outdated or inaccurate information. I found myself wasting time and money on products that were not as described. The lack of quality control on this platform is staggering, and it seems like they have no interest in ensuring the accuracy of the listings they allow on their site.
Moreover, the customer service is a complete joke. When I reached out to resolve the issues with my purchase, I was met with indifference and unhelpfulness. It took days to get a response, and even then, the representatives were dismissive and did nothing to rectify the situation. They clearly don't care about their customers, and it shows in their lackluster support.
On top of that, the payment process is sketchy at best. I encountered multiple errors and delays that left me wondering if my transaction was even secure. DotMed clearly doesn't prioritize the safety or satisfaction of its users, and I strongly advise others to avoid this marketplace at all costs.
In short, DotMed is a breeding ground for shady sellers and a platform that doesn't stand behind the products it promotes. Save yourself the headache and take your business elsewhere. There are far more reputable and reliable marketplaces out there that actually value their customers.
DOTmed is web community that healthcare professionals use to buy and sell medical equipmentThe equipment on DOTmed is owned by our sellers, and DOTmed doesn't sell any equipment.This users' issue lies with a seller on DOTmed We provide many services for dispute resolution, including ratings and forums, where buyers can address their complaints directly to sellers, and DOTmed will take action, including assisting with the recovery of lost money, when appropriate.Unfortunately this user didn't choose to take advantage of any of these services, opting instead to file this complaint If she would simply email us at [redacted] we would open a complaint and help her address her issues It's something that happens rarely, but when it happens DOTmed takes these complaints very seriously and works to assist users in every way possible.Unfortunately with the limited information provided here we can not address this complaint I again emphasize that this is not a client who has paid us anything, she is not complaining about the DOTmed service, and chose to not take advantage of the services offered for this very situation.With that said, I encourage her to let us know of her issue at [redacted] and we will help in any way we can.Thank you very much.Matt U***, CTO, DOTmed.com, Inc