Double Dragon

Thank you for taking the time to communicate to us on this matterWe would like to thank you for sending us feedback about our packaging methodWe have been in business for years and this is the first time we have received such a complaintAll of our customers are welcome to request plastic bags to be placed over the paper bags before they leave the premisesHowever, we would advise customers not to place hot food on their laps.Please accept our sincere apology againWe also want to thank Ms [redacted] for her business and will arrange to mail her a $X gift certificate.Best Regards, [redacted]

Complaint: ***
I am rejecting this response because:The food was bad and we should be refunded
Regards,
*** ***[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

I m sorry to hear that. Please request for manager phone number or leave your number with the cashier if you have a complain. I usually with response within next day. I did find your order and ask both the server and cashier who serve you that night but none of them are able to recall the complain...

that night since it' over 3 months.Did you check with a doctor, and find out the cause of your sickness? If it' due to our food, we will compensate your medical care. I m not able to compensate the food at the moment, if you need further information with this issue please call our store and ask for Wen. I m the owner here.

Thank you for taking the time to communicate to us on this matter. We would like to thank you for sending us feedback about our packaging method. We have been in business for 20 years and this is the first time we have received such a complaint. All of our customers are welcome to request plastic...

bags to be placed over the paper bags before they leave the premises. However, we would advise customers not to place hot food on their laps.Please accept our sincere apology again. We also want to thank Ms. [redacted] for her business and will arrange to mail her a $X gift certificate.Best Regards,[redacted]