Double S Automotive Reviews (1)
Double S Automotive Rating
Description: Auto Repair & Service
Address: 43402 Hwy 299 E, Fall River Mills, California, United States, 96028
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doubles.mechanicnet.com
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Review: On 6-6-13 I took my car to Double S Automotive to be serviced. I was informed by [redacted] that the #1 and #4 cylinder show a code for misfire. [redacted] informed me both cylinders were getting good spark and wanted permission to do a compression check. I was again informed by [redacted] all cylinders checked out good for compression so they wanted to do a carbon cleaning. I said yes. When I picked up the car that afternoon I was told it may take a few days to notice a difference. One week later while driving home with no warning the engine died and would not start After Double S Automotive looked at it again they found #4 cylinder to have no compression and the motor ruined. I asked them to help me with this by cutting me a deal or reimburse the monies spent and "[redacted]" the owner said "no".Desired Settlement: I feel its fair to either replace the car with at least low blue book value or refund the monies spent on the service since the car came out worse than when I took it to them.
Business
Response:
Business' Initial Response
Called customer and resolved complaint.
Consumer's Final Response
Consumer states: I was called by [redacted] or [redacted] this morning and asked what can they do to resolve the issue? I explained again that I brought them a vehicle in good shape, granted it wasn't new, but in good shape. I am a former mechanic of many years, and I could have serviced it myself. However, I didn't really want to, so I took it in. So, they agreed to refund the money I spent on their services. I couldn't see spending another $2,200. for a new engine on a car only worth about $1,600.00. I have had to purchase another vehicle. So, in essence I settled because I'm just done with them. I will never go there again, and I won't be referring anyone to them.