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Doug's Chimney Sweep LLC

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Doug's Chimney Sweep LLC Reviews (2)

I believe the price I was charged for what was done was more then what I expected He wanted to put caps on the chimney and I told him I didn't want them I told the person I talked to on the phone about something was in the basement flue
** ***

This appointment dated June 24, was a referral from *** ***, a realtor who has given us several referrals in the past. While setting up the appointment with Mr***, he explained to me he had two fireplaces, one on the first floor and one of the second floor. The
inspection was completed from below and also from the roof. During this inspection we found the second floor fireplace did not need a cleaning at this time. I told Mr*** that the screen that had been previously installed was too small and needed to be replaced with a chimney cap with the correct screen size, which is 3/inch mesh or install new screen with 3/inch mesh. He declined on both. My charge was $35.00. We then proceeded to inspect the first floor fireplace (in basement) and at that time I was told by Mr*** that there was a raccoon that had been living in that fireplace above the damper. Mr*** did not mention this in our conversation when we set up the appointment. We are not in the business of removing live or dead animals from chimneys or fireplaces. This is something we will refer to an animal or pest control type service. We then proceeded to bring our equipment into the home and attempted to remove the damper, which could not be removed because of the way the chimney was built. I explained this to Mr*** and told him as far I could tell there was no raccoon in the chimney and could not perform any type of cleaning because the damper could not be removed. Mr*** acknowledged what I had told him and understood. My charge for this complete inspection on the first floor chimney was $45.00. Once again, the screen on top of this chimney flue was too small and explained to Mr*** this screen needed to be removed and replaced with larger 3/inch mesh. He declined. Since Mr*** requested an appointment as soon as possible and I had no other appointments in Canton at this time there was a $service call which brought the invoice total to $plus tax. I feel this is more than fair for the inspections and the travel time from Strasburg for myself and one employeeIf you have any questions, please feel free to call me at *** *** or *** *** *** Doug’s Chimney Sweep & Stove Shop, LLC

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