Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
We contacted Ms [redacted] and discussed this complaint explaining that she had only purchased an extended service contract in the amount of $2,from Mossy NissanAccording to the signed paperwork, [redacted] which covers additional items, was offered but not purchasedThe paperwork which the customer has referenced below are presentation menus, and were not the final contract which was agreed to and singed by both sidesMs [redacted] is in possession of those signed paperwork, but still maintained that she had different understandingCustomer has since moved out of townWe gave Ms [redacted] two options in an attempt to resolve this matterShe wanted to speak with her husband and get back to usWe haven’t heard back from her since our last phone conversationMs [redacted] could contact our GM or Finance Director for the final resolution to this matter.Sincerely,Mossy Nissan National City
This customer has never been to our business, we checked with Mossy Nissan National City and they have confirmed that this complaint belongs to themWe have alerted them to the situation with hopes they will reach out to the consumerPlease close this complaint out for Mossy Nissan Kearny MesaThank you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
We contacted Ms [redacted] and discussed this complaint explaining that she had only purchased an extended service contract in the amount of $2,from Mossy NissanAccording to the signed paperwork, [redacted] which covers additional items, was offered but not purchasedThe paperwork which the customer has referenced below are presentation menus, and were not the final contract which was agreed to and singed by both sidesMs [redacted] is in possession of those signed paperwork, but still maintained that she had different understandingCustomer has since moved out of townWe gave Ms [redacted] two options in an attempt to resolve this matterShe wanted to speak with her husband and get back to usWe haven’t heard back from her since our last phone conversationMs [redacted] could contact our GM or Finance Director for the final resolution to this matter.Sincerely,Mossy Nissan National City
This customer has never been to our business, we checked with Mossy Nissan National City and they have confirmed that this complaint belongs to themWe have alerted them to the situation with hopes they will reach out to the consumerPlease close this complaint out for Mossy Nissan Kearny MesaThank you