Initial Business Response / [redacted] (1000, 9, 2015/11/18) */ I have contacted Mrs [redacted] regarding this complaintWe have come to an agreement, which is half of the $fee she paidI have sent the check out on November 16thShe has agreed to remove this complaint after she has received the funds Initial Consumer Rebuttal / [redacted] (3000, 12, 2015/11/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) I did speak to Mrs [redacted] the afternoon of November 16th and we did agree that they would reimburse me half of the $fee that I paidMrs [redacted] indicated on her response to you that she mailed a check to me on November 16thAs of today, November 25th, I have yet to receive the checkI'm not sure if this is an oversight on her part (I'm hoping this is the case) or if it is a continuation, like my previous experiences with this practice, where they tell me that they mailed something to me, but never didI don't understand how hard it is to follow through with something that you say you are going to doIf I don't receive the check that we agreed on by December 4th, then I will only accept a check in the full amount of $for me to agree that this complaint has been satisfied.I think six months of dealing with this dentist office has been enough and I'm tired of getting the run around from them Final Business Response / [redacted] (4000, 14, 2015/12/03) */ This is ridiculous [redacted] emailed me on November XX XXXX at 11:her email read, My address is: XXXXX [redacted] XXXXX Thank you, [redacted] A check for $was sent that day to the above addressThe check has not cleared my bank but it also has not been returned to meI have done my part in settling this issueI am starting to question her intentions Final Consumer Response / [redacted] (2000, 16, 2015/12/04) */ (The consumer indicated he/she ACCEPTED the response from the business.) I received the check in the mail yesterday, December 3rdIt is post marked November 16th, so I'm very happy that someone in the office finally did what they said they wouldSince I received the check in the amount that we agreed upon, I am satisfied with the resolution of this complaint
Initial Business Response / [redacted] (1000, 9, 2015/11/18) */ I have contacted Mrs [redacted] regarding this complaintWe have come to an agreement, which is half of the $fee she paidI have sent the check out on November 16thShe has agreed to remove this complaint after she has received the funds Initial Consumer Rebuttal / [redacted] (3000, 12, 2015/11/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) I did speak to Mrs [redacted] the afternoon of November 16th and we did agree that they would reimburse me half of the $fee that I paidMrs [redacted] indicated on her response to you that she mailed a check to me on November 16thAs of today, November 25th, I have yet to receive the checkI'm not sure if this is an oversight on her part (I'm hoping this is the case) or if it is a continuation, like my previous experiences with this practice, where they tell me that they mailed something to me, but never didI don't understand how hard it is to follow through with something that you say you are going to doIf I don't receive the check that we agreed on by December 4th, then I will only accept a check in the full amount of $for me to agree that this complaint has been satisfied.I think six months of dealing with this dentist office has been enough and I'm tired of getting the run around from them Final Business Response / [redacted] (4000, 14, 2015/12/03) */ This is ridiculous [redacted] emailed me on November XX XXXX at 11:her email read, My address is: XXXXX [redacted] XXXXX Thank you, [redacted] A check for $was sent that day to the above addressThe check has not cleared my bank but it also has not been returned to meI have done my part in settling this issueI am starting to question her intentions Final Consumer Response / [redacted] (2000, 16, 2015/12/04) */ (The consumer indicated he/she ACCEPTED the response from the business.) I received the check in the mail yesterday, December 3rdIt is post marked November 16th, so I'm very happy that someone in the office finally did what they said they wouldSince I received the check in the amount that we agreed upon, I am satisfied with the resolution of this complaint