Douglas Marketing Company, Inc. Reviews (4)
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Douglas Marketing Company, Inc. Rating
Address: 585 E Washington St, North Attleboro, Massachusetts, United States, 02760-6331
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www.kirbydistributor.com
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Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]
Yes, they did recently return it on 3/38 /17 and yes I did go on vacation for one week (3/12-3/17). I been asking and calling since February for my vacuum back. I think it was poor customer service and not a way for a company to do business. I would still like to inform others about this company and their poor customer service
I am responding to a complaint regarding a return of vacuum. We did speak with customer in regards of returning her vacuum. We did ask when would be best to return it and she did inform us that she was going on vacation and she was going to call to make...
arrangements for us to return it. When she did call back we did return it.If you have any questions feel free to call:[redacted]
Douglas Marketing has received the complaint by the Revdex.com about [redacted]. There are no records of [redacted] callin about wanting to cancel her contract. All buyers get a contract with information about canceling and how to do so. In order to cancel the buyer must mail in the bottom portion of...
their contract by the cancellation date on the contract which is 3 business day. Douglas Marketing has no documents from [redacted] about canceling nor do we have record of any phone calls inquiring about cancelling. [redacted] is past her cancellation date and cannot cancel the contract or return the machine for a refund. I have provided a copy of the contact (on 2 different pages because the whole contract would not fit all on 1 page) which is signed by [redacted] which also states that [redacted] understands the cancellation process
To whom it may concern:I am replying to the complaint that we have received. We have returned the [redacted] that [redacted] had given to [redacted]. Unfortunately we were not able to cancel the contract due to three day cancellation. The finance company had verified the purchase with...
[redacted] at time of purchase and she pleased.If you have any more questions please feel free to email me.Thank youDouglas Marketing Co.[redacted]