Douglas Trail Townhomes

High Level Auto Sales, Inc. [redacted] Re: [redacted]November 3, 2016To whom it may concern,We are responding to the complaint ID number: [redacted]. On September 22, 2016 we sold a 2006 Chevrolet Impala to Mr. [redacted]. The vehicle had 72,343...

miles, inspected until April 1017, and in excellent running condition. Mr. [redacted] inspected, test drove the vehicle a few times before his loan was finalized through an outside source. As per our procedure Mr. [redacted] was offered an extended warranty, at which time he declined. The As Is sticker was signed (copy included). Three weeks later Mr. [redacted] came to the business complaining about the cars wheel barring. Since his original purchase date, Mr. [redacted] drove the vehicle for 1500 miles. As a courtesy High Level Auto repaired the wheelbarring and subsequently replaced the front axle because it was damaged due to the customer's negligence. Mr. [redacted] has a case of simple buyer's remorse. Any questions please contact us at you convenience.  Thank you,