Dovenmuehle Mortgage

THE MANAGER AND CUSTOMER SERVICE PEOPLE ARE REALLY NASTY. THEY NEVER EXPLAIN ANYTHING - I CHANGED HOMEOWENERS RECEIVED A CHECK BACK FROM THE OLD HOMEOWNERS AND SENT TO MY ESCROW ACCOUNT NOW ALL OF SUDDEN MY MTG PAYMENT WENT UP 250.00 A MONTH - I ASKED WHY THEY SAID DUE HOMEOWNERS WHICH IS NOT TRUE I SENT THE CHECK FOR THE SAME AMOUNT THAT WAS PAID FOR MY HOMEOWNERS - THEN I CALLED BACK SHE SAID TAXES - I RECEIVED MY TAXES TGHEY ONLY WENT FROM LAST YEAR 125.00 FOR THE YEAR STILL DOES NOT JUSTIFY - THE MANAGER SAID DUE BEING ON THE ARM WHICH I SAID MY RATE IS FIXED FOR 30 YEARS SHE SAID EXACT WORDS "TOO BAD" IT SEEMS BECAUSE I ONLY OWE 1.5 YEARS ON MY HOUSE THEY ARE JUST TRYING TO MAKE MONEY OFF THE CONSUMER BEFORE IT IS PAID OFF. THEN HAD THE NERVE TO CALL ME AND ASK ME IF I WANTED TO REFINACE FOR A CHEAPER INTEREST RATE IF I TAKE ANOTHER 15 YEARS - I WOULD NEVER RECOMMEND THIS COMPANY TO ANYBODY -- I CHECKED OTHER REVIEWS SAME THING HORRIBLE