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Down Dog Yoga

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Down Dog Yoga Reviews (1)

Review: Compliant: Bait & Switch on Class Descriptions as Advertised on Class ScheduleI coordinated my travel plans around taking yoga classes at Down Dog Yoga, with the expectation that the class I planned to take in advance would be the class delivered upon arrival. Not the case tonight, Sunday September 29 6:30 p.m.I planned to take a 6:30 p.m. heated yoga class taught by [redacted], an experienced yoga instructor advertised on the online schedule as of Saturday, Sept 28- evening. I planned my Sunday afternoon in order to make the 6:30 yoga class. When I arrived at the studio, I was charged full price for a class, only to find out the class was not heated (a last minute change) and was taught by teachers in training. I feel I was subjected to a bait and switch and did not have sufficent notice that class was not going to be delivered as advertised: by an experienced instructor and with heat that is customary to this style of yoga.Desired Settlement: I seek a refund for the class and mat rental, as I left the class less than 10 minutes into it, and ask that Down Dog provides sufficient notice of class changes- at least one day ahead. I traveled from out of town and coordinated my whole day - inconveniencing others actually- so I could make the class I was looking forward to- only to be disappointed by having a class that was not taught by the instructor originally advertised and without the customary heat associated with this style yoga.

Consumer

Response:

From: Revdex.com of Metro DC and Eastern PA <[email protected]>

Date: Mon, Oct 28, 2013 at 8:49 AM

Subject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].

To: [redacted]

---------- Forwarded message ----------

From: [redacted]

Date: Sun, Oct 27, 2013 at 9:54 PM

Subject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].

To: "[email protected]" <[email protected]>

Thank you. I would actually order that my complaint be private and not posted on the website. I will await for a response from the Revdex.com or the business. Thank you.

Sent from my iPhone

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Description: Yoga Instruction

Address: 4733 Elm Street, Bethesda, Maryland, United States, 20814

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