Down East Realty & Custom Homes, Inc.

MY FATHER PURCHASED A USED MOBILE HOME, FROM DOWN EAST CUSTOM HOMES. ON JULY- 15-2013,HE BORROWED MONEY FROM A LOAN COMPANY.HE PAID $4,000.00 DOLLARS CASH. ITS BEEN ALMOST ONE YEAR SINCE HE PURCHASED THIS MOBILE HOME, HE HAS NOT RECEIVED A TITLE. I'M HIS DAUGHTER , I,VE TALKED TO [redacted] SEVERAL TIMES. SHE SAID THE TITLE WAS AT THE HOME OFFICE, SHES TALKED TO THE LADY THAT OWNED THE MOBILE HOME.[redacted] KEEPS GIVING ME THE RUN AROUND. THE THE LAST TIME I TALKED TO HER , SHE SAID SHE WOULD TRY AND GET MY DADS MONEY BACK. I HAVE"NT HEARD FROM HER YET.I HAVE CALLED THE HEAD OFFICE , [redacted] SAID HE WOULD TRY TO GET A TITLE. ITS BEEN SO LONG MY DAD NO LONGER WANTS THE MOBILE HOME.HES ON A FIXED INCOME. [redacted] SOLD [redacted] THIS MOBILE HOME WITHOUT A TITLE, AND I THINK SHE KNOW THERE WASNT A TITLE WHEN SHE SOLD IT TO HIM. HE WANTS HIS MONEY OF 4,000.00 BACK. THE ROOF IS CAVING IN , THE PLASTER IS FALLING FROM THE ROOF. PLEASE HELP MY FATHER WITH JUSTICE. SINCERELY YOURS [redacted]Product_Or_Service: MOBILE HOME -1983Account_Number: [redacted] LOAN #XXXXXXXDesired Settlement NO TITLE , HE WANTS $4,000.00 IN CASH BACK.Business Response I am sorry, I cannot find in my files to Down East Homes where this complaint has been submitted to me in email. However, that does not matter. Let"s see what we need to do. According to our paperwork a title was mailed at one time to the new owner Mr [redacted]. I am now applying for a lost title to get him. As far as the leak in the roof I am sure if he has not attempted to fix his leak it probably will fall in and the plaster will fall too. We cannot cover homeowner maintenance , but I will get another title. Thanks, [redacted]