Down & Out Performance

AVOID THIS SHOP the owner is a terrible person to deal withHe was extremely rude to meI came in and asked if I could look aroundI was unsure if I was in a retail store or a garageHe told me he'd rather me not look around due to closing (I came in a half hour before closing) and was up in my faceI asked if he had any handlebars for available since there seemed to be parts everywhereHe then proceeded to roll his eyes and tell me to order them online without asking any follow up questionsI can take solace in knowing this place will be out of business in no time

TL; DR: Scott took advantage of a poor and desperate elementary school teacher by misrepresenting his product, taking advantage of my naivete and ultimately selling me a scooter that can not be usedBEWARE OF THIS MAN, HE WILL BLEED YOU DRY AND LEAVE YOU WITH NOTHING!
My vehicle blew headgaskets and after realizing that I couldn't afford a down payment on a car, I decided to buy a scooter and saveI went to every scooter shop around budgeting only $to buy oneAfter going everywhere and looking through Craig's List I remembered Down & OutI went by but it was closedThere was a number on the door so I called and talked with Scott for at least a half hourI told him my predicament, what I could afford and he assured me he could help meI went back to his shop a day or two later and, although the place is PACKED with scooters, he only had a *** *** working that he could sellHe wanted $for it but, on the phone, said he'd do it for $Then, when I got there the scooter was suddenly $I made a deal that he would let me pay the extra $and the cost of a helmet the first of July, this was even put on the receiptHe made promises about how well the scooter runs, how much gas mileage it would get, etcHe made it seem it was the perfect scooter for a complete novice like meThere's some really shady things going on with himFirst, he only wanted cashFineSecond, although knew I was ready to finish our sale he went off and helped another customer for minutes, leaving me and my friend to waitWe finished the sale and when I looked at the receipt, he had put that the Zuma was a 1989! Of course, I didn't ask ahead of time but he also keep the fact from meI drove the scooter homeOn the way, I filled it up at a gas station and put in the 50/oilThe scooter sat for an hour at my place and then I went out to ride it againI barely made it a mile before it broke down and wouldn't startI called Scott to ask what was going on, after some verbal troubleshooting he told me I had gotten some "bad gas" and it was going to have to be removed and "good gas" put inHe offered to come pick it up the next day (Saturday) and fix itAs good as his word he came by the next day with his personal truck, picked it up and took it back to his shopI texted and called all weekend to get an idea of what was wrong and how much it would cost although he made it sound like it was no big deal and he was just going to fix it for meFinally, Monday afternoon, after sending text after text, leaving message after message I get a text that reads, "Scooter is finished, in order to pick it up you must pay $which includes the amount you owe." I was flabbergastedHe never told me how much it would be and he made a deal with me that I could pay off the rest a month laterHe even charged me for a tow! He knew my situation and suddenly had no compassion for meHe wanted his moneyI had to borrow the money from my parents and, after reading other reviews about him, decided to ask a police officer to escort meScott acted like my best friend, even texting me afterward all nice about what I need to do about the scooter (too late)I drove the scooter home and again, within a couple of hours, the scooter wouldn't startI had five friends come over to troubleshoot itFirst it was the spark plug, then it was an electrical relayAnother friend offered to have his company fix itThey did their best getting it started, telling me they think the clutch needs to be rebuilt (great)I got to ride it for days until, driving down a country road, it ran out of gas! I had only gone miles since I had filled it up last! The scooter doesn't get anywhere NEAR the mileage Scott or common sense would dictateAfter getting gas in it, changing the spark plug again, the scooter still won't runAs of today, I have put over $into a scooter that doesn't work and it's my opinion Scott knew this the entire timeNo one should buy from this guyHe is the epitome of a bad businessmanContact me for more infoBEWARE!!!

This business is very crookedI payed dollars for a scooter and over a month peroid tried to pick it up and everytime I went to pick it up, it was not ready He told me he would call me when it was ready I never received any calls and when he finally answered he said it was my fault and I asked for a refund he is only giving me dollars cause of his time and effort, which is ridiculous because I came up there on numerous occasions to get my property and he never had it ready Scott is a lier and a crook Do not do business with this company