Down To Earth Fence & Deck

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI am very satisfied that I got a response once I filed the complaint.
Regards,
*** ***

Dear Ms***,Thank you for contacting Thousand Trails regarding your membershipIt is our understanding that you chose to pay us monthly for the two year term when you signed your contract on 2/10/However, we have decided to move forward with your cancellation requestMoving forward, you
will not be charged for any additional payments and your membership has been cancelledThank you again for contacting Thousand Trails and we hope you enjoyed your membership with us

Dear Mr. [redacted], Thank you for contacting Equity LifeStyle Properties regarding [redacted] RV Resort. First and foremost, we apologize about the miscommunication of our hurricane cancellation policy versus our general cancellation policy, especially in light of the recent storm. It is our...

understanding that you have been refunded the full amount requested. We appreciate your patience and understanding and do hope to see you at [redacted] in the future!

$112.32 was refunded on 7/11/17 to the customer's credit card on file with us and the remaining $99.36 was refunded on 9/14/17 to the customer's creditcard on file with us.  If the customer does not see the refunds on the customer's credit card statement in the next few business days, the...

customer should contact the manager of the resort for additional assistance.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]